Luxury Concierge Porter — Elevate Guest Experience

The Langham, Gold Coast; Gold Coast City; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Complimentary meals on shift

Uniforms laundered

6 complimentary hotel nights per year

Employee Assistance Program

Job summary

The Langham, Gold Coast is seeking a service-centric Porter to join our Concierge team. You will greet guests, assist with luggage, and explain room features while upholding Langham's luxury standards. A strong customer service background, excellent communication, and a polished appearance are essential.

Australian work rights apply; sponsorship is not available. In this role you will collaborate with a professional team in a fast-paced environment, delivering guest experiences that reflect our

Qualifications

• Prior customer service experience.
• Excellent communication and interpersonal skills.
• Professional grooming and presentation required.

Responsibilities

• Meet and greet guests and visitors to the hotel.
• Deliver luggage to guest rooms in a timely manner.
• Explain room features and services to guests in line with standards.
• Collaborate with team to deliver a seamless luxury guest experience.

Skills

Customer service

Communication

Grooming & presentation

Driver’s license

Job description

The Langham, Gold Coast is seeking a service-centric Porter to join our Concierge team. You will greet guests, assist with luggage, and explain room features while upholding Langham's luxury standards. A strong customer service background, excellent communication, and a polished appearance are essential.

Australian work rights apply; sponsorship is not available. In this role you will collaborate with a professional team in a fast-paced environment, delivering guest experiences that reflect our