Luxury Concierge - Create Premium Guest Experiences

Chuan Spa; Gold Coast City; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Complimentary meals

Uniforms laundered

6 free nights per year

Employee Assistance Program

Job summary

The Langham, Gold Coast is seeking a part-time Concierge to deliver luxury guest experiences and uphold our service standards. You will share information, assist with bookings, and represent the hotel and its venues with warmth and professionalism.

Ideal candidates have customer service experience, strong communication, a polished appearance, and the ability to thrive in a fast-paced, high-end environment on a flexible schedule.

Qualifications

• Customer service experience
• Good communicator and enjoys interacting with people
• Superior grooming and presentation
• Full driver’s license (Porter/Valet)
• Australian work rights; Sponsorship not offered

Responsibilities

• Provide detailed and accurate information to guests and other departments on services and facilities
• Curate unique guest experiences by using initiative to create memorable experiences
• Assist guests with bookings, experiences, reservations and other services
• Be an ambassador of hotel facilities and venues

Skills

Grooming

Communication skills

Customer service

Australian work rights

Driver's license

Job description

The Langham, Gold Coast is seeking a part-time Concierge to deliver luxury guest experiences and uphold our service standards. You will share information, assist with bookings, and represent the hotel and its venues with warmth and professionalism.

Ideal candidates have customer service experience, strong communication, a polished appearance, and the ability to thrive in a fast-paced, high-end environment on a flexible schedule.