Luxury Boutique Host — Client Experience Specialist

AU01 Richemont Australia Pty. Ltd.; Sydney; On-site; AUD 52,000 - 72,000; Full time

Job summary

Van Cleef & Arpels in Sydney's flagship is seeking a Maison Host to welcome visitors and embody the elegance of the brand. Reporting to the Client Experience Manager, you will guide guests, manage flow, and ensure a seamless journey.

You will contribute to storytelling of the Maison, support operations, maintain presentation standards, and participate in daily briefs. This is a career-focused opportunity in a vibrant, multicultural luxury retail environment.

Qualifications

• Experience in client-facing roles in luxury environments.
• Strong presentation and communication skills.
• Collaborative team player with proactive service mindset.

Responsibilities

• Welcome visitors and guide them through their visit, ensuring smooth handovers.
• Support boutique operations and maintain presentation standards.
• Assist with tours and storytelling of the Maison heritage.

Skills

Client-facing experience

Luxury retail

Hospitality

Communication

Organization

Team player

Job description

Van Cleef & Arpels in Sydney's flagship is seeking a Maison Host to welcome visitors and embody the elegance of the brand. Reporting to the Client Experience Manager, you will guide guests, manage flow, and ensure a seamless journey.

You will contribute to storytelling of the Maison, support operations, maintain presentation standards, and participate in daily briefs. This is a career-focused opportunity in a vibrant, multicultural luxury retail environment.