Lux Room Attendant — Elevate Guest Comfort

Operations; Sydney; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Free meals during shift

Hotel discounts

Birthday leave

Employee discounts

Job summary

Capella Sydney is seeking a Housekeeping Attendant to join our luxury hotel team. You will ensure guest rooms meet the highest standards of comfort and cleanliness, delivering Forbes-standard service and responding to guest requests with discretion.

The ideal candidate has experience in luxury hospitality, strong interpersonal skills, basic English, and the flexibility to work evenings, weekends, and holidays in a historic, design-forward space.

Qualifications

• Experience in a similar luxury hotel/resort role.
• Excellent interpersonal skills and guest relations ability.
• Basic spoken English.
• Knowledge of cleaning procedures, chemicals and surfaces.
• Valid working rights in Australia.
• Availability to work flexible hours, including evenings, weekends and holidays.

Responsibilities

• Provide the highest quality guest room comfort and cleanliness in accordance with the hotel policies and Forbes standard.
• Provide excellent service to internal customers as appropriate.
• Handle guest and internal customer complaints and inquiries politely and escalate as needed.
• Ensure and check daily chemicals and supplies; use cleaning agents safely.
• Ensure guest linen are changed daily as requested and maintain pantry/ storage areas.

Skills

Interpersonal skills

Team player

Guest relations

Basic English

Cleaning knowledge

Job description

Capella Sydney is seeking a Housekeeping Attendant to join our luxury hotel team. You will ensure guest rooms meet the highest standards of comfort and cleanliness, delivering Forbes-standard service and responding to guest requests with discretion.

The ideal candidate has experience in luxury hospitality, strong interpersonal skills, basic English, and the flexibility to work evenings, weekends, and holidays in a historic, design-forward space.