LSO - Customer Service Officer

Brimbank Disability Network Group; Melbourne; On-site; AUD 30,000 - 41,000; Part time

Job summary

Brimbank City Council is seeking casual staff to join our Sunshine and Keilor Downs offices. The role reports to the Customer Service Supervisor and focuses on delivering exceptional customer service, sales and administration, and effective complaint handling.

Candidates should have availability across mornings, evenings, and weekends, be able to travel to both Sunshine Leisure Centre and Brimbank Aquatic and Wellness Centre, and hold a First aid and CPR certificate along with a Working with

Qualifications

• Customer service experience
• Sales and administrative tasks
• Ability to handle complaints and conflicts
• First aid and CPR certification required
• Working with Children Check (Employee)

Responsibilities

• Delivering exceptional customer service
• Sales and administration duties
• Handling complaints and conflict resolution

Skills

Customer service

Sales

Administration

Conflict resolution

First aid

CPR

Working with Children Check

Job description

We are currently seeking casual staff members to join our team based at our offices in Sunshine and Keilor Downs.

The role:

Reporting to the Customer Service Supervisor, we are seeking passionate and motivated people who can bring their skills and experience for:

• Delivering exceptional customer service
• Sales and administration
• Handling complaints and conflict

To be considered you will have:

• A wide range of availability – including Mornings, evenings, and weekends,
• Ability to travel to both Sunshine Leisure Centre and Brimbank Aquatic and Wellness Centre.
• First aid and CPR certificate
• Working with Childrens check (Employee)

The City of Brimbank is the second largest municipality in metropolitan Melbourne. Only 10 kilometres west of Melbourne, it’s the gateway to Melbourne’s western suburbs and the regions.

To view a copy of this Position Description, please go to https://www.brimbank.vic.gov.au/careers and click on the Job Listing.

Brimbank City Council actively encourages applicants from Aboriginal and Torres Strait Islander heritage, people living with disability, and LGBTQIA+ and people from culturally diverse backgrounds to explore the opportunity of a career at Brimbank.

If you have any support or access requirements or would like to speak to someone about employment process, please contact People Culture and Wellbeing on 9249 4000

Brimbank City Council is a Child Safe organisation and endeavoring to promote child safe, child friendly practices.

To be eligible for employment at Brimbank City Council you must be an Australian citizen, permanent resident of Australia or be legally entitled to work in Australia.

Don’t meet every single requirement for this role? Studies have shown women and those of underrepresented groups are less likely to apply for roles unless they meet every criterion. At Brimbank City Council, we recognise that different experiences make for great community outcomes.

Direct any queries regarding the role to: Rebecca- ********@brimbank.vic.gov.au

If you want to know more about what we do or why you should work for Brimbank City Council check out ourCareers Page.