Loss Prevention Investigator

The TJX Companies, Inc; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle eligible

Dedicated training and resources

Employee discount

2 extra paid leave days (Maxx Days)

Employee Assistance Program

Job summary

TJX Australia, trading as TK Maxx, is seeking a Loss Prevention Investigator to lead investigations using reports, CCTV, and interviews to uncover facts and ensure proper resolutions. You will collaborate with supervisors, HR, and regional teams to communicate findings and strategies.

You will engage in training, contribute to shrink-reduction programs, and support coaching for team members while benefiting from the company vehicle eligibility, employee discounts, and Maxx Days leave.

Qualifications

• Strong understanding of Loss Prevention practices and investigative techniques.
• Skilled in conducting interviews and fact-finding analysis.
• Ability to use surveillance tools and technology effectively.
• Experience in Loss Prevention investigations.

Responsibilities

• Manages investigations through to final resolution, including prosecution and restitution.
• Builds strong partnerships with Federal, State, and Local law enforcement agencies.
• Promotes company values such as Customer Service, Diversity, Safety, and Legal compliance.
• Supports Loss Prevention training and provides coaching to team members.
• Contributes to shrink reduction programs and assists with special projects as needed.

Skills

Loss prevention

Investigation skills

Interview techniques

Surveillance technology

Tools

CCTV systems

Surveillance software

Job description

Join Our Growing Team at TJX Australia (TK Maxx) Loss Prevention Team!

We\'ve just reached an exciting milestone — 92 TK Maxx stores across Australia and we\'re still growing!

Join our team as a Loss Prevention Investigator and play a key role in protecting our business. In this role, you\’ll lead and resolve internal and external investigations, using reports, surveillance, and CCTV to uncover facts. You\’ll conduct interviews, prepare detailed reports, and ensure investigative processes are effective. Collaboration is key—you\’ll work closely with supervisors, HR, and Loss Prevention teams across regions to communicate strategies and outcomes.

Responsibilities

• Manages investigations through to final resolution, including prosecution and restitution.
• Builds strong partnerships with Federal, State, and Local law enforcement agencies.
• Promotes company values such as Customer Service, Diversity, Safety, and Legal compliance.
• Supports Loss Prevention training and provides coaching to team members.
• Contributes to shrink reduction programs and assists with special projects as needed.

Who We\'re Looking For:

• Strong understanding of Loss Prevention practices and investigative techniques
• Skilled in conducting interviews and fact-finding analysis
• Ability to use surveillance tools and technology effectively
• Experience in Loss Prevention investigations

What You\'ll Discover and Can Look Forward to from Day One:

• Company vehicle eligible role
• Access to dedicated training and on-the-job resources to support your career development.
• Employee discount at TK Maxx stores.
• Receive 2 additional paid leave days per year – Maxx Days – on top of your accrued leave.
• Access to our Employee Assistance Program for you and your family.

Why Join TJX Australia (TK Maxx)?

You\’ll be part of a friendly, fast-growing team that values innovation, collaboration, and continuous improvement. If you love variety and enjoy being the \"go-to\" person who keeps operations running smoothly — this is your role.