Loss Adjuster

Blake Oliver Consulting; Sydney; On-site; AUD 90,000 - 140,000; Full time

Job summary

Blake Oliver Consulting is seeking an experienced Liability Loss Adjuster to join a leading international insurance services firm in Sydney. You will manage a diverse portfolio of complex liability claims from notification to resolution, assessing liability, coverage and quantum while guiding strategy with insurers.

The role requires strong technical knowledge of Australian liability insurance and proven capability with high-value or litigated claims, supported by excellent investigation,

Qualifications

• Several years' experience within loss adjusting, claims management or liability claims.
• Strong technical knowledge across liability insurance and Australian legislation.
• Experience handling complex, litigated or high-value claims.
• Excellent investigation, analytical and report-writing capabilities.
• Strong negotiation and stakeholder management skills.
• Ability to communicate technical findings to insurers and stakeholders.
• Commercial approach to claims resolution and priorities.

Responsibilities

• Manage a portfolio of complex and high-value liability claims from notification through finalisation.
• Investigate claims via site visits, interviews and evidence gathering.
• Assess policy coverage, liability, causation and quantum; provide recommendations.
• Liaise with insurers, brokers, insureds, solicitors, claimants and experts.
• Review statements, reports, contracts, photos and medical information.
• Appoint external experts, investigators or legal representatives as needed.
• Prepare detailed investigation, liability, quantum and settlement reports.

Skills

Liability claims

Loss adjusting

Investigation

Negotiation

Report writing

Stakeholder management

Job description

Our client is a leading global insurance services and loss adjusting organisation, providing specialist claims management and adjusting services to some of the world's largest insurers, brokers and corporate clients.

Due to continued growth, they are seeking an experienced Liability Loss Adjuster to join their specialist team. This is an opportunity to work on a diverse portfolio of complex and technically challenging liability claims, with exposure to major and complex losses across the Australian market.

The Role

As a Liability Loss Adjuster, you will be responsible for managing claims from initial instruction through to resolution, providing expert advice on liability, coverage, quantum and strategy.

Key responsibilities will include:

• Managing a portfolio of complex and high-value liability claims from notification through to finalisation.
• Investigating claims through site visits, interviews, evidence gathering and review of relevant documentation.
• Assessing policy coverage, liability, causation and quantum and providing clear recommendations to insurers.
• Managing claims across areas including Public Liability, Products Liability, Property Damage, Personal Injury and Contractual Liability.
• Reviewing witness statements, expert reports, contracts, photographs, medical information and other evidence.
• Liaising with insurers, brokers, insureds, solicitors, claimants, experts and other key stakeholders.
• Appointing and managing external experts, investigators, engineers and legal representatives where required.
• Preparing detailed investigation, liability, quantum and settlement reports.
• Identifying potential recovery, contribution and subrogation opportunities.
• Negotiating settlements within delegated authority and providing recommendations on matters requiring insurer approval.
• Managing claims in accordance with client service standards, regulatory requirements and internal procedures.
• Providing regular updates and maintaining strong relationships with key insurer and broker clients.

About You

You will be an experienced Liability Loss Adjuster with a strong technical understanding of the Australian insurance market and a proven ability to manage complex claims independently.

You will ideally have:

• Several years' experience within loss adjusting, claims management or liability claims.
• Strong technical knowledge across liability insurance and relevant Australian legislation.
• Experience handling complex, litigated or high-value claims.
• Excellent investigation, analytical and report-writing capabilities.
• Strong negotiation and stakeholder management skills.
• The ability to confidently communicate technical findings to insurers and other stakeholders.
• A commercial approach to claims resolution and the ability to manage competing priorities.
• Relevant insurance qualifications such as ANZIIF/CIP or equivalent are desirable.

The Opportunity

This is an opportunity to join a well-established international organisation with a strong presence across the Australian insurance market. You will work alongside experienced claims professionals and have exposure to a broad range of complex liability matters, major clients and technically challenging claims.

The organisation offers a professional environment, strong career development opportunities and the ability to build your expertise within a specialist loss adjusting team.