Local Manly Scheduling / Administrator

Mobile Healing Hands; Brisbane; On-site; AUD 34,000 - 48,000; Part time

Job summary

Mobile Healing Hands in Manly, QLD is seeking a part-time Local Scheduling/Administrator to join our growing team. Based in Manly, this role is essential to the smooth operation of our local services and supporting healthcare practitioners to deliver seamless client care.

You will coordinate practitioner schedules, handle bookings via phone, email and online systems, and provide outstanding customer service.

Qualifications

• Proven experience as an administrative assistant or scheduler in healthcare, wellness or service sector.
• Excellent organisational and time management skills.
• Strong written and verbal communication with a friendly, professional manner.
• Proficiency with scheduling software and office systems; willingness to learn new platforms.

Responsibilities

• Manage and coordinate schedules for healthcare practitioners.
• Process client bookings and confirmations via phone, email and online systems.
• Respond promptly to client enquiries and provide excellent service.
• Handle data entry and documentation management.
• Coordinate between clients and practitioners to ensure smooth appointment flow.
• Opportunity to take on extra hours if Xero/accounting experience exists.

Skills

Organisational skills

Communication skills

Scheduling experience

Customer service

Tools

Scheduling software

Office management systems

Job description

Mobile Healing Hands is seeking a part-time Local to Manly; Scheduling / Administrator to join our growing team. Based in Manly QLD 4179, this role is essential to the smooth operation of our local services.
As the scheduling and administrative hub for our national business, you will be the backbone of our operational efficiency, ensuring that our healthcare practitioners are well-organised and our clients receive seamless service delivery. This is a long term position maintaining the critical administrative functions that keep our business running effectively. Accounting/Xero software experience not crucial, however could offer additional hours for you.

If you also hold previous experience/knowledge in Remedial Massage, Physiotherapy or nursing, this will be highly regarded.

Key responsibilities

Managing and coordinating schedules for healthcare practitioners

Processing client bookings and appointment confirmations via phone, email and online systems

Responding promptly to client enquiries and providing excellent customer service

Handling administrative tasks including data entry and documentation management

Coordinating between clients and practitioners to ensure smooth appointment flow

Additional task opportunities for those with Xero/accounting experience

What we're looking for

Proven experience as an administrative assistant or scheduler in a healthcare, wellness or service-based environment

Excellent organisational and time management skills

Strong communication skills, both written and verbal, with a professional and friendly demeanor

Proficiency in scheduling software and general office management systems, with the ability to learn new platforms quickly

High level of accuracy and attention to detail

Customer service excellence and the ability to handle client interactions with empathy

Ability to work independently whilst contributing effectively as part of a team

Potential to provide some working hours from your home.

What we offer

Mobile Healing Hands is committed to creating a supportive and rewarding work environment. We offer an opportunity to be part of a caring healthcare team, and a competitive hourly rate. You'll work in a modern facility in the pleasant Manly locality, contributing to clients' wellness. We value our team members and provide a positive workplace culture where your contributions are recognised and appreciated.

About us

Mobile Healing Hands is 30 years strong and a dedicated provider of healthcare and wellness services, committed to bringing high-quality therapeutic care to senior clients at home, and corporate clients to reward and reduce staff stress.
Our mission is to enhance the wellbeing of our clients through professional, compassionate and accessible healthcare services. We pride ourselves on our experienced team of practitioners and our dedication to maintaining high standards of service delivery. Founded on principles of care, professionalism and responsibility, Mobile Healing Hands is a growing organisation where team members are valued for their contributions to client care and business success.