Lobby Lounge Venue Leader — Elevate Guest Experiences

Crown Resorts Limited; Perth; On-site; AUD 90,000 - 120,000; Full time

Job summary

Crown Resorts Limited is seeking an experienced Venue Manager for Lobby Lounge in Australia. You will lead daily operations, coach a diverse hospitality team, and uphold premium service standards in a fast-paced, premium environment.

Key responsibilities include managing labour and finances, maintaining presentation quality, and building strong stakeholder relationships to drive venue growth and guest satisfaction.

Qualifications

• Previous leadership experience in a Venue Manager role.
• Commercially focused with proven success leading teams and delivering operational outcomes.
• Ability to thrive in a fast-paced environment while maintaining exceptional attention to detail.
• Excellent communication, stakeholder management and problem-solving skills.

Responsibilities

• Lead and oversee the daily operations of Lobby Lounge.
• Inspire, develop and coach a diverse team of hospitality professionals.
• Maintain high standards of service, presentation and operational excellence.
• Manage labour, financial performance, stock control and compliance requirements.
• Build strong stakeholder relationships and contribute to venue growth and success.
• Identify opportunities to enhance service delivery and guest satisfaction.

Skills

Venue leadership

People management

Operational excellence

Communication & problem-solving

Job description

Crown Resorts Limited is seeking an experienced Venue Manager for Lobby Lounge in Australia. You will lead daily operations, coach a diverse hospitality team, and uphold premium service standards in a fast-paced, premium environment.

Key responsibilities include managing labour and finances, maintaining presentation quality, and building strong stakeholder relationships to drive venue growth and guest satisfaction.