Loan Assessor: Flexible Personal Finance Expert

RAC WA; Perth; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible work

Insurance discounts (home/auto)

Roadside assistance

Health & Wellness programs

Community volunteering

Diversity & Inclusion

Active Social Club

Job summary

RAC Finance (RACF) is seeking a Full-Time Loan Assessor to support the Personal Finance team in Western Australia. You will engage with members via inbound/outbound calls to understand financial situations, assess loan applications, and ensure compliance with the National Credit Code and Privacy Act.

The role focuses on timely progress from discussion to settlement. The successful candidate will have loan assessment experience, customer service background, strong communication, and a sound

Qualifications

• Experience assessing loans in banking/finance.
• Experience in a customer service role.
• Strong communication skills.
• Knowledge of the National Credit Code and Privacy Act.

Responsibilities

• Conduct member discussions (inbound/outbound) to understand loan applications and support pre-approval/decline decisions.
• Keep members informed of loan progress and complete follow-up calls to progress to settlement.
• Perform credit assessment checks to ensure acceptable risk and comply with the National Credit Code.
• Achieve credit assessment targets in line with policy and procedure.
• Verify supporting loan documentation.
• Prepare loan documentation.

Skills

Loan assessment

Customer service

Strong communication

National Credit Code

Privacy Act

Job description

RAC Finance (RACF) is seeking a Full-Time Loan Assessor to support the Personal Finance team in Western Australia. You will engage with members via inbound/outbound calls to understand financial situations, assess loan applications, and ensure compliance with the National Credit Code and Privacy Act.

The role focuses on timely progress from discussion to settlement. The successful candidate will have loan assessment experience, customer service background, strong communication, and a sound