LMS Ecosystem Engineer (Hybrid)

UNSW; Sydney; Hybrid; AUD 132,000 - 149,000; Full time

Benefits offered by this job

17% Superannuation contributions and 3

Additional leave loading

Extra Christmas leave

Job summary

UNSW is seeking an LMS Engineer to deliver the technical build, configuration, and integration for our new Learning Management System. You will configure platforms, roles, branding, templates, dashboards, and integrations across cloud and on‑premise environments.

Working with developers and stakeholders, you will apply agile methods, ensure security and reliability, support data analytics, and drive go‑live activities as part of the implementation and migration from the incumbent LMS.

Qualifications

• Relevant degree or equivalent experience, with strong expertise across multiple technology domains (e.g. web applications, cloud platforms, infrastructure, databases, security).
• Demonstrated ability to analyse, design, and implement complex technical solutions, applying new technologies and concepts.
• Strong experience working in Agile delivery environments, with a focus on iterative and high-quality solution outcomes.

Responsibilities

• Platform configuration and build.
• Configure LMS toolsets, features, org structure (faculties, courses, communities), home pages, widgets, and dashboards in line with UNSW requirements.
• Support role and permissions configuration (scoped roles at system, faculty, course, and assessment level)
• Integrations between LMS and UNSW systems of record using CSV, APIs, and LTI standards
• Work with the integration teams and support SSO/identity configuration during implementation
• Data, reporting and analytics, including dashboards for institutional reporting
• Testing and quality: plan, test, and defect resolution with stakeholders
• Migration support: course conversion and bulk migration tooling with Data Hub exports
• Support governance reporting to LMS Steering Committee and related groups

Skills

Agile delivery

Test planning

Stakeholder engagement

Time management

Cross-functional teamwork

Education

Relevant degree or equivalent experience

Tools

JIRA

MS TFS

Job description

• Employment Type: Full-time (35 hours per week)
• Duration: Fixed-term contract (2 years) until December 2028
• Remuneration: $132,445 - $149,228 + 17% super + leave loading
• Location: UNSW Kensington Campus
• Hybrid Work Arrangements: Expectations to come to the office 2-3 times a week

About UNSW

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Why Your Role Matters

As an LMS Engineer, you’ll play a critical role in shaping how learning is delivered and experienced across the University. Sitting at the intersection of technology and education, you will design, build, and enhance learning platforms that enable seamless, engaging, and scalable digital learning experiences for staff and students.

In this role, your expertise will ensure that LMS solutions are not only technically robust but also aligned to the evolving needs of the University. By leveraging both out-of-the-box capabilities and developing tailored solutions across cloud and on-premise environments, you’ll help deliver flexible, integrated systems that connect with a broader technology ecosystem and support innovation in teaching and learning.

Working closely with developers and stakeholders, you’ll guide best-practice solution development using agile and iterative methodologies, driving continuous improvement and high-quality outcomes. Your ability to bridge technical and functional domains will ensure that platforms are reliable, secure, and fit-for-purpose.

Ultimately, your work will directly contribute to enhancing UNSW’s digital learning environment—ensuring that systems are efficient, scalable, and capable of supporting world‑class education now and into the future.

Purpose Of The Role

Deliver the technical build, configuration, and integration work required to stand up UNSW’s new Learning Management System (LMS) and support the platform and ecosystem commitments through to go-live, noting the new LMS application has not yet been announced.

Key Responsibilities

• Platform configuration and build
• Configure LMS toolsets, features, org structure (faculties, courses, communities), home pages, widgets, and dashboards in line with UNSW requirements.
• Support role and permissions configuration (scoped roles at system, faculty, course, and assessment level)
• Configure institutional branding, course templates, and blueprint courses
• Integrations
• Assist with the development of integrations between LMS and UNSW systems of record (PeopleSoft/SIS, Entra ID/SSO, Turnitin, Inspera, Leganto, STACK, and other LTI tools) using the LMS vendor Standard CSV, APIs, and LTI Advantage standards
• Work with the integration
• Support SSO/identity configuration work delivered through the LMS vendor Professional Services during implementation
• Data, reporting and analytics
• Assist with support Data Hub exports, Insights Dashboards, and course-level dashboards for institutional reporting
• Coordinate with the Data Engineer roles on data flows into UNSW's reporting/BI environment
• Testing and quality
• Support configuration testing against acceptance criteria developed with UNSW stakeholders
• Work with the Test teams on test planning and defect resolution
• Migration support
• Support course conversion/migration activity from the incumbent LMS, working with the new LMS’ bulk migration tooling and UNSW's export packages
• Work with learning designers to remediate migration issues
• Business case and program delivery support
• Support stage-gate and governance reporting to the LMS Steering Committee, ITPMO, and Student Systems Reference Group as required

Skills And Experience Summary

• Relevant degree or equivalent experience, with strong expertise across multiple technology domains (e.g. web applications, cloud platforms, infrastructure, databases, security).
• Demonstrated ability to analyse, design, and implement complex technical solutions, applying new technologies and concepts.
• Strong experience working in Agile delivery environments, with a focus on iterative and high-quality solution outcomes.
• Proficiency using delivery and workflow management tools (e.g. JIRA, MS TFS) to track and manage work.
• Experience preparing and executing test cases, with a solid understanding of end-to-end testing practices.
• Excellent interpersonal and stakeholder engagement skills, with a proven ability to build strong working relationships across IT and the business.
• Strong time management and organisational skills, with the ability to manage competing priorities and meet deadlines.
• Collaborative and adaptable team player, able to work independently while coaching and supporting others on complex delivery.
• Strong customer focus, negotiation, and problem-resolution skills, with a commitment to delivering high-quality outcomes.
• Demonstrated alignment with UNSW values, policies, and health and safety responsibilities.

Benefits and Culture

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

Pre-Employment Checks

As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.