Living Support Manager

St Vincent's Health Australia; City of Melbourne; On-site; AUD 85,000 - 100,000; Full time

Benefits offered by this job

Salary packaging options up to $15,990

Novated leasing

Meals and Entertainment card up to $2,

Free annual flu vaccination

Employee Assistance Program

Fitness Passport access

Job summary

St Vincent’s Care Services in Kew seeks a Personal Care Supervisor/ Living Support Manager to lead the care team and ensure daily personal care aligns with residents’ choices and preferences. The role reports to the Facility Manager and sits within the Senior Leadership Team.

You will oversee living support staff, drive training and culture, and maintain excellent standards of care in a Catholic health environment.

Qualifications

• Leadership experience in an aged care setting.
• Advanced communication skills and strong time management abilities.
• Cert III in Individual Support or equivalent aged care experience.

Responsibilities

• Lead and guide the Living Support/Care staff team to support residents with daily personal care.
• Collaborate with the senior leadership team and report to the Facility Manager.
• Deliver care with a person-centred approach, aligning with Catholic Health values.

Skills

Leadership experience

Communication skills

Time management

Education

Cert III in Individual Support

Job description

Job Description:

We have an exciting new opportunity for a Personal Care Supervisor/ Care Staff Manager (Care Team Leader/ Supervisor) , also known as Living Support Manager (Non-Clinical Manager) to join our dynamic team at St Vincent’s Care Services Kew.

In this role you will report directly to the Facility Manager and will be a member the Senior Leadership Team comprising Facility Manager, Clinical Manager and Hospitality Services Manager’s. The role will showcase your unique ability to work collaboratively with other members of the senior team whilst leading and guiding the Living Support/ Care staff Team to support our residents by providing daily personal care enabling residents’ choices and preferences through daily lifestyle activities.

You need to have full knowledge and understanding of the currentAge Care Quality Standards, along with strong communication, organisational and leadership skills and have the ability to inspire those around you to go the extra distance to provide the best of care, care that is from the heart. Whether you have a clinical background or come from a strong non-clinical leadership role, you bring a solid understanding of contemporary aged care service delivery and a passion for leading and supporting care teams.

What’s on your CV is important, but what’s in your heart matters more.Because at St Vincent’s, kindness works for us.

Please note this is a full-time role working Monday to Friday office hours.

Things that work for us:

• Previous leadership experience in an aged care home;

• Advanced communications skills and strong time management skills;

• Cert III in Individual Support or similar field or equivalent experience in aged care.

• Ability to meet competing and challenging priorities;

• Have demonstrated abilities in change management processes;

• An understanding on coaching, training and developing teams and team culture;

• Registration with a professional body or tertiary qualifications and experience in human or community services;

• An understanding of the culture and tradition of Catholic Health, including a commitment to the Mission, Vision and Values of the organisation and an ability to promote the behavioural expectations in line with this philosophy.

Things that work for you:

• Opportunity to join a modern residence redefining the expectations of aged care

• Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum

• Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision

• Friendly team environment with a great community care spirit

• Ability to visibly see your impact on the business and its service

• Free annual flu vaccination

• Employee Assistance Program for staff and their families

• Access to the Fitness Passport (FP)

Why become part of the St Vincent’s Care family?

Because you’re like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support.

For more than 175 years, St Vincent’s Care Services (SVCS) has been a leading Catholic provider of Aged Care Services in Australia and the legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aitkenhead continues to inspire our work today.

Our spiritual and hospital-based heritage has taught us that wellness is about more than medical needs. It’s about building a true partnership around trust and respect. That’s why we take a person-centred approach – delivering holistic, individual care that achieves wellbeing for mind, body and spirit.

At St Vincent’s we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family.

Reconciliation Action Plan

St Vincent’s Health Australia embraces Aboriginal and Torres Strait Islander people’s unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment.

As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]

No agencies please.

Closing Date:

1 October 2026 11:59pm

Reconciliation Action Plan:

At St Vincent’s we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct