Live-In Resort Operations Leader

G'day Group; Cairns Regional; On-site; AUD 180,000 - 230,000; Full time

Benefits offered by this job

Accommodation and meals provided

Exclusive staff discounts on accom., 


Ongoing training and mentoring

Employee Assistance Program

Internal promotion opportunities

Job summary

G'day Group's Discovery Resorts - Undara Experience in Tropical North Queensland is seeking an experienced Operations Manager for a live-in leadership role. You will oversee multiple departments, lead a team of up to 50 during peak season and partner with senior managers to deliver outstanding guest experiences and strong commercial results.

Applicants should bring senior hospitality leadership experience, proven budget and labour management, and the ability to thrive in a remote outback

Qualifications

• Senior hospitality or resort leadership experience required.
• Experience managing diverse departments and budgets.
• Willing to relocate to Undara, remote North Queensland.
• Current valid Australian Driver's license; RSA and RMLV or ability to obtain.
• MR/HR license highly regarded.

Responsibilities

• Lead up to 50 team members during peak season with safety and excellence.
• Oversee daily operations across all departments.
• Coordinate with Activity Manager, Reservations Manager, Head Chef and others to ensure seamless delivery.
• Support food & beverage operations to ensure guest experiences and profitability.
• Maintain facilities and asset performance across the resort.
• Assist with budgeting, forecasting and cost control.
• Be a visible hands-on leader engaging with guests throughout their stay.
• Ensure safety, compliance and ESG considerations across operations.
• Drive operational improvements in a remote environment.

Skills

Senior hospitality leadership

Operational management

Experience leading large teams

Budgeting and forecasting

Live-in leadership

Driver's license

RSA/RMLV licenses

Job description

G'day Group's Discovery Resorts - Undara Experience in Tropical North Queensland is seeking an experienced Operations Manager for a live-in leadership role. You will oversee multiple departments, lead a team of up to 50 during peak season and partner with senior managers to deliver outstanding guest experiences and strong commercial results.

Applicants should bring senior hospitality leadership experience, proven budget and labour management, and the ability to thrive in a remote outback