Litigation Support Officer (Cairns)

Legal Aid; Cairns Regional; On-site; AUD 77,000 - 86,000; Full time

Benefits offered by this job

Salary packaging

Flexible working hours

Study leave

Job summary

Legal Aid in Cairns is seeking a Litigation Support Officer on a temporary full-time basis (date of appointment to 30 June 2027) with the possibility of extension and part-time consideration for suitable applicants. You will manage case-file administration, assist lawyers with affidavits and court documents, and coordinate client scheduling and materials for court appearances.

You will act as a first point of contact for clients, provide legal information and referrals, and help with financial

Qualifications

• You have legal administrative experience and can work independently using information technology systems (eg. Microsoft Office) and learn organisation specific programs.
• Knowledge of trauma-informed practice principles is desirable.

Responsibilities

• Manage administrative activities for a case file, including opening, closing and archiving; transcribing; filing and service of documents; data entry and searches.
• Assist lawyers by preparing correspondence, keeping detailed file notes, gathering client information, drafting affidavits and preparing court documents/subpoenas.
• Compile briefs for counsel, including photocopying, indexing and collecting relevant material.
• Act as first point of contact and handle incoming calls, provide legal information and referrals, and help clients prepare applications and documents.
• Help prioritise daily tasks, manage calendars and schedule appointments with clients, interpreters, experts and stakeholders.
• Arrange bookings for rooms, videoconferences, flights, accommodation and hire cars.
• Coordinate grants/aid using elodge, pay accounts, generate cheques and submissions to grants.
• Obtain court lists, assemble materials, coordinate clients at court, and assist counsel in conferences and court appearances.
• Provide secretariat support, prepare spreadsheets, manage equipment, mail, records; assist with front counter duties.

Skills

Legal admin experience

Data entry

Microsoft Office

Trauma-informed practice

Stakeholder communication

Tools

Microsoft Office

Job description

# Litigation Support Officer (Cairns)**Legal Aid** (Organisation site) Cairns## Job details| | || --- | --- || Position status | Fixed Term Temporary || Position type | Flexible-full-time,Flexible-part-time || Occupational group | Justice & Legal || Classification | AO3 || Workplace Location | Cairns region || Job ad reference | QLD/700810 || Closing date | 27-Sep-2026 || Yearly salary | $77355 - $85834 || Fortnightly salary | $2965 - $3290 || Job duration | || Contact person | Hayley Fox || Contact details | [phone] Access the National Relay Service |**Key Details:*** **This position is temporary full time from date of appointment till 30 June 2027 with the possibility of extension.*** **Part time may be considered for the right applicant/s.****The successful candidate will play an integral role in the following:*** Manage administrative activities associated with a case file including opening, closing and archiving files; transcribing; filing and service of documents; data entry and searches.* Help the lawyers prepare for matters including preparing correspondence, keeping detailed file notes, gathering personal information from clients, drafting affidavits and preparing court documents/ subpoenas.* Compile briefs for counsel including photocopying, indexing, typing instructions and collection of relevant material.* Act as the first point of contact and manage all incoming calls including providing legal information, referral advice and help clients prepare applications and legal documents.* Help lawyers prioritise daily tasks and maintain appointments and calendars including scheduling appointments with clients, interpreters, experts and other relevant stakeholders. Also make bookings for rooms, videoconferences, flights, accommodation and hire cars.* Ensure appropriate grants of aid are allocated to files, process requests for grants or extensions of aid using elodge, pay accounts, generate cheques and prepare submissions to grants.* Obtain court lists, organise material, coordinate and direct clients at court. Help counsel at conferences and attend court to take and relay instructions as required.* Help with administrative activities including providing a secretariat function, preparing spreadsheets, maintaining equipment and supplies, mail, records management and other activities as directed.* Assist with front counter duties as required.**About You:*** You have legal administrative experience and can work independently, use information technology systems (eg. Microsoft Office) and learn organisation specific programs.* You have knowledge of the principles of trauma informed practice.* You can communicate effectively with stakeholders including clients with complex needs, you remain calm and positive in difficult situations and provide courteous, prompt and professional services.**What we offer you*** **Generous salary packaging*** 36.25 hrs per week (full time hours)* 12.75% employer super contributions* Flexible working hours* Study leave for approved work-related courses.* Locality Allowance