Liquor & Spirits Customer Experience Associate

Endeavour Group; Melbourne; Hybrid; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Exclusive discount card for BWS and EN

Endeavour Wellbeing Support (EAP)

Job summary

Endeavour Group’s BWS team is looking for energetic individuals who love engaging customers and sharing passion for drinks. You’ll help create memorable moments, promote loyalty benefits, and keep shelves stocked while upholding safety and responsible service guidelines.

You’ll work across shifts including evenings and weekends, grow product knowledge, and build a rewarding career within a supportive, sociable team at BWS and Endeavour Group.

Qualifications

• Customer service experience is preferred.
• Ability to talk with customers confidently and authentically.
• Willingness to work across diverse shifts including evenings and weekends.
• Desire to learn about product range and loyalty programs.

Responsibilities

• Engage with customers and share passion for our products.
• Promote BWS loyalty programs and benefits.
• Ensure shelves are stocked with best choices.
• Maintain a safe and clean store environment.
• Uphold responsible service of alcohol guidelines.

Skills

Customer service

Communication

Teamwork

Availability

Product knowledge

Job description

Endeavour Group’s BWS team is looking for energetic individuals who love engaging customers and sharing passion for drinks. You’ll help create memorable moments, promote loyalty benefits, and keep shelves stocked while upholding safety and responsible service guidelines.

You’ll work across shifts including evenings and weekends, grow product knowledge, and build a rewarding career within a supportive, sociable team at BWS and Endeavour Group.