Liquor Team Member: Customer Experience Champion

Endeavour Group; Victoria; Hybrid; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Exclusive discount card

Wellbeing support

Group network opportunities

Job summary

Endeavour Group's BWS is seeking a friendly Liquor Team Member to help customers with exceptional service and product knowledge in a fast-paced retail environment. You’ll engage confidently with shoppers, manage stock, uphold responsible service of alcohol guidelines, and contribute to a welcoming, sociable store culture across shifts including days, evenings, and weekends.

Join a nationwide group with exclusive discount cards, wellbeing support, and opportunities to grow within the Endeavour

Qualifications

• Talk with customers confidently and authentically to provide a memorable experience.
• Good availability across the day, evenings and weekends.
• Ability to work autonomously and as part of a team.
• Genuine interest in learning and expanding product knowledge.
• Willingness to grow within the business and leave a positive imprint.

Responsibilities

• Engage with customers by sharing passion for products and create memorable moments.
• Advocate for loyalty programs and inform customers about benefits.
• Ensure stock is available on shelves for best choices.
• Maintain a safe and clean environment for customers and teammates.
• Uphold responsibilities for service of alcohol guidelines.
• Be yourself and contribute to a sociable store culture.

Skills

Customer communication

Availability

Team player

Product knowledge

Career development

Active lifestyle

Job description

Endeavour Group's BWS is seeking a friendly Liquor Team Member to help customers with exceptional service and product knowledge in a fast-paced retail environment. You’ll engage confidently with shoppers, manage stock, uphold responsible service of alcohol guidelines, and contribute to a welcoming, sociable store culture across shifts including days, evenings, and weekends.

Join a nationwide group with exclusive discount cards, wellbeing support, and opportunities to grow within the Endeavour