Lifestyles Team Leader

Cerebral Palsy Alliance; Sydney; On-site; AUD 95,000 - 120,000; Full time

Benefits offered by this job

Salary packaging

Wellbeing allowance

Gym membership discount

Referral bonus program

EAP

Job summary

Cerebral Palsy Alliance in Sydney's St Ives area is seeking an energetic, engaged leader to guide the Lifestyles team and drive person-centred practice across services for people we support.

The role emphasizes day-to-day leadership, strong stakeholder relationships and accountability for service quality, with availability across five weekdays and opportunities for long-term career growth within Lifestyles.

Qualifications

• Experience leading disability support teams.
• Strong stakeholder engagement and relationship-building abilities.
• Proven ability to implement person-centred practices and drive service quality.

Responsibilities

• Provide day-to-day leadership, coaching and support to Disability Support Practitioners.
• Support onboarding, mentoring and capability development of staff.
• Foster positive relationships with clients, families, advocates and stakeholders.
• Collaborate with House Managers to ensure high-quality service delivery.
• Coordinate activities, programs and community engagement opportunities.

Skills

Leadership experience

Stakeholder engagement

Disability sector experience

Communication skills

Problem solving

Job description

Cerebral Palsy Alliance – Sydney North Shore NSW

We're looking for an energetic, engaging and motivated leader to join our Lifestyles team in St Ives.

This role is central to the success of the service, providing day-to-day leadership, fostering strong stakeholder relationships and ensuring exceptional outcomes for the people we support. Working closely with clients, families, House Managers and support teams, you will help create a positive service culture while driving quality, accountability and person-centred practice.

We're seeking someone who is confident leading others, building trusted relationships and taking ownership of operational outcomes. You will be a visible presence within the service, supporting staff performance, strengthening stakeholder engagement and ensuring the service consistently delivers high-quality supports.

This opportunity is ideal for someone who is passionate about leadership, thrives in a people-focused environment and is looking to build a long-term career within Lifestyles. The successful applicant will be an engaging communicator, an effective problem solver and a natural relationship builder who can inspire others, navigate complex situations and maintain a strong focus on both people and outcomes. We are looking for someone who wants to make a genuine impact.

This is a full-time position and requires availability across five days per week (Monday - Friday).

Key Responsibilities

• Provide day-to-day leadership, coaching and support to Disability Support Practitioners.
• Support onboarding, mentoring and capability development of new and existing team members.
• Foster positive relationships with clients, families, advocates and other stakeholders.
• Work collaboratively with House Managers and operational leaders to ensure consistent, high-quality service delivery.
• Coordinate and support client activities, programs and community engagement opportunities.
• Assist with workforce planning, rostering support and service continuity.
• Monitor and maintain service quality, documentation and compliance requirements.
• Support incident management, risk mitigation and the resolution of service-related issues.
• Participate in continuous improvement initiatives.
• Champion person-centred practices and ensure client goals, preferences and outcomes remain at the forefront of service delivery.
• Act as a key point of contact within the service and provide leadership support when required.

What We're Looking For

• Demonstrated experience within the disability, community services or human services sector.
• Strong relationship-building and stakeholder engagement skills.
• A natural leader who can motivate, mentor and support others.
• Excellent communication and problem-solving abilities.
• A proactive, solutions-focused approach to service delivery.
• A desire to grow and develop within a leadership role.

Why Cerebral Palsy Alliance

CPA is one of Australia's leading disability service providers. We are an alliance of great minds, united by a shared purpose - to create a world of opportunity for people with disability.

We are committed to safety, inclusion, and upholding the rights and dignity of every individual we support.

• Salary packaging options
• $100 annual Wellbeing Allowance
• Discounted gym membership through Fitness Passport (for you and your family)
• Employee Referral Bonus Program
• Employee Assistance Program (EAP)

CPA is committed to creating a safe and inclusive workplace. We welcome applications from people with diverse lived experience and will happily accommodate reasonable adjustments throughout the recruitment process.

We have assessed this role type as requiring a high level of physical functionality with some inherent requirements. For more information on what that may mean for this role please click here.

Cerebral Palsy Alliance is an Equal Opportunity Employer. Cerebral Palsy Alliance upholds, advocates for, and protects the rights, wellbeing and safety of people with a disability. We are a child safe organisation and all workers are responsible to adhere to the NDIS Worker Code of Conduct.