Lifestyle Support Workers – Supported Independent Living (SIL) - Complex

Assist Community Services; Townsville City; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

EAP

Employee Benefits Platform

Flexible rostering

Job summary

Assist Community Services in Townsville, QLD, is hiring Lifestyle Support Workers for SIL with participants who may display complex behaviours. Training and ongoing support are provided, with a focus on calm, respectful assistance and safety in challenging situations.

Role involves helping with personal care, daily living tasks, medication, and supporting participation in the community. Availability includes day, evening and night shifts as rostered.

Qualifications

• Current driver's licence and access to a registered, comprehensively insured vehicle.
• First Aid and CPR Certificate.
• Blue Card (where required).
• NDIS Worker Screening Clearance (Yellow Card).
• NDIS Worker Orientation Module.

Responsibilities

• Assisting with personal care, daily living tasks and medication.
• Supporting independence, skill development and community participation.
• Following Positive Behaviour Support Plans and individual support strategies.
• Responding safely and calmly to behaviours of concern.
• Completing shift notes and required documentation.
• Working as part of a supportive team.

Job description

Lifestyle Support Workers – Supported Independent Living (SIL) - Complex

Assist Community Services – Townsville QLD

Make a difference in your community with a supportive, local team!

About Us

Assist Community Services is a locally based NDIS provider supporting people with disability throughout Townsville. Our goal is to empower participants to live independently, achieve their goals and have choice and control over their lives.

The Opportunity

We're looking for caring, reliable and motivated Lifestyle Support Workers to join our Supported Independent Living (SIL) team.

This role involves supporting a participant with complex needs who may display behaviours of concern, including:

Physical & verbal aggression towards others

Throwing objects

Property damage

We're looking for people who can remain calm in challenging situations, follow behaviour support strategies and provide safe, consistent and respectful support.

Experience supporting complex behaviours is highly regarded, but we also welcome applicants who are resilient, willing to learn and eager to develop their skills. Training and ongoing support are provided.

What You'll Be Doing

Assisting with personal care, daily living tasks and medication.

Supporting independence, skill development and community participation.

Following Positive Behaviour Support Plans and individual support strategies.

Responding safely and calmly to behaviours of concern.

Completing shift notes and required documentation.

Working as part of a supportive team.

About You

We're looking for people who are:

Patient, caring and understanding.

Resilient and confident in challenging situations.

Reliable, flexible and good communicators.

Willing to learn and participate in training.

Passionate about making a difference.

Availability:

Workers must be available to work a mix roster of:
Day shifts: 8:00am - 3:00pm
Evening shifts: 3:00pm - 8:00pm
Active Night Shift: 8:00pm - 8:00am

You must have, or be willing to obtain before commencing:

Current driver's licence and access to a registered, comprehensively insured vehicle.

First Aid and CPR Certificate.

Blue Card (where required).

NDIS Worker Screening Clearance (Yellow Card).

NDIS Worker Orientation Module.

What We Offer

Friendly, supportive and experienced local team.

Ongoing training and professional development.

Employee Assistance Program (EAP).

Employee Benefits Platform, including savings on groceries and everyday purchases.

Flexible rostering opportunities.

Rewarding work where you can make a real difference.