Lifestyle Estate Sales Consultant - Expert Client Growth

Lincoln Place Services Pty; Tamworth; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Discounts across major retailers

Corporate banking discounts

Paid parental leave

Novated leasing

Employee Assistance Program

On the job training

Job summary

Lincoln Place is seeking a Sales Representative to drive sales and settlements for lifestyle estates for the over 50s in Australia. The role focuses on delivering targets, advising on home designs, inclusions, and pricing while maintaining Salesforce records and managing leads and contracts.

You will collaborate with development, construction and community management teams and build strong relationships with local agents to promote engagements and referrals.

Qualifications

• Excellent written and verbal communication and presentation skills.
• Confidence in making outbound calls and managing inbound inquiries.
• A goal-oriented mindset with the ability to work independently and as part of a team.
• Experience in sales, especially within residential, real estate, retirement or off-the-plan sectors.
• A genuine passion for customer service and delivering a memorable client experience.
• Resilience and confidence to handle challenging conversations with empathy.
• Strong time management skills and the ability to multitask under pressure.
• Experience using Salesforce or similar CRM platforms is highly regarded.
• Patience, professionalism and compassion when working with customers.
• Degree qualifications in Business, Marketing or Sales are highly regarded but not essential.

Responsibilities

• Provide customer service excellence to our future and current customers
• Have a deep level of knowledge of product, inclusions, loan lease living, contracts and sales processes
• Maintain Salesforce data entry and accuracy for all customer interactions, sales activities, forms and processes
• Manage leads by meeting business expectations around lead contacts, data collection, lead follow up and appointment management
• Manage contracts by ensuring all information is correct, customers understand the contract process, and Salesforce is kept up to date on customers' ability to settle
• Manage settlements by ensuring customers are prepared, the contracts team has accurate information, and handover to the community team is seamless
• Maintain strong relationships with development, construction and community management teams to build a strong team culture and support information sharing on customer timeframes and issues
• Maintain positive relationships with local area agents and key community groups to seek opportunities for engagement, referrals and promotions
• Follow all sales processes and provide feedback to the EGM of Sales on improvements
• Recommend, attend and host sales events and be a positive ambassador for the project and your customers
• Provide expert advice and guidance back to the business on home designs, inclusion levels and product demand
• Maintain the display suite to the highest standard of presentation and ensure information displayed or provided is accurate

Skills

Excellent communication

Outbound calling

Team player

Sales experience

Salesforce experience

Education

Degree in Business/Marketing/Sales

Tools

Salesforce

Job description

Lincoln Place is seeking a Sales Representative to drive sales and settlements for lifestyle estates for the over 50s in Australia. The role focuses on delivering targets, advising on home designs, inclusions, and pricing while maintaining Salesforce records and managing leads and contracts.

You will collaborate with development, construction and community management teams and build strong relationships with local agents to promote engagements and referrals.