Life & Income Protection Insurance Apprenticeship Programme 2027 - Gloucester

Howden; Gloucester; Vor Ort; GBP 20.000 - 26.000; Vollzeit

Benefits dieser Stelle

23 days annual leave

Fully funded qualifications

Employee benefits

Zusammenfassung

Howden is offering a permanent role in Gloucester with an 18-month development programme for entrants to the insurance sector. You’ll gain recognised qualifications, work alongside experienced advisers and learn how customer needs are assessed to recommend protection solutions.

On joining, you’ll start with a structured induction, develop technical knowledge and professional skills, and gradually take on more responsibility while building relationships with customers and underwriters.

Qualifikationen

• Have GCSE English and Maths at grade C/4 or higher.
• Have the full and unrestricted right to work in the UK.
• No prior insurance qualification overlaps with this apprenticeship.

Aufgaben

• Complete an 18-month development programme with a structured induction.
• Learn insurance basics and customer service through hands-on training.
• Build rapport with customers and understand their background and needs for protection solutions.
• Keep accurate client records across multiple systems and provide professional service.

Kenntnisse

Driven to succeed

Relationship builder

Phone confidence

Detail oriented

Independent worker

Organised

Ausbildung

GCSE English & Maths (C/4)

Jobbeschreibung

Location: Gloucester

Duration: You'll join us in a permanent role from day one while completing an 18-month development programme

Structure: You're expected to work in the office at least 3-4 days per week at the start of your programme and you must live within a commutable distance. Your mandatory office days will reduce to 2 days per week once trained.

Help People Protect What Matters Most

Ready to earn, learn and launch your career? This is more than your first job. You'll gain real experience, work towards a recognised Level 3 Insurance qualification and build skills that will shape your future.

Our Life & Income Protection team helps individuals and families protect their financial future. Whether it's providing financial support when someone becomes seriously ill, is unable to work due to injury or illness, or helping loved ones after a bereavement, our team helps customers make some of life's most important financial decisions.

You'll join a supportive and close-knit team, helping customers through their insurance applications while learning how advisors recommend the most suitable protection solutions.

You'll join Howden on a permanent role and complete an 18-month development programme designed to develop your technical knowledge, professional skills and confidence to kick start your career.

What you'll be doing?

You will begin with a structured induction before joining our Life & Income Protection team, where you will work alongside experienced colleagues and gradually take on more responsibility.

During the programme, you'll:

• Learn the foundation of insurance and customer service through hands-on experience and structured training.
• Work alongside experienced advisors to understand how customer requirements are assessed and how appropriate insurance protection is recommended based on their individual needs.
• Build rapport with our customers and help understand their background and medical history.
• Keep accurate and up-to-date client records across multiple systems.
• Deliver exceptional customer service and learn how to manage telephone conversations with professionalism and empathy
• Learn how to work with and build relationships with underwriters at insurance companies and support our advisors with chasing any missing information.

Who are we looking for?

No insurance experience is needed; we'll teach you everything you need to know!

You'll be:

• Driven to succeed and approach every task with a positive attitude.
• Someone who thrives on connecting and building relationships with others.
• Able to handle sensitive conversations with confidence, empathy and professionalism.
• Confident speaking on the phone with a range of individuals.
• Resilient and comfortable managing challenging conversations with customers.
• Detail oriented and able to follow processes accurately and to a high standard.
• An independent worker and able to stay organised when managing multiple tasks.

To be eligible for our apprenticeship, you must:

• Have the full and unrestricted right to work in the UK.
• Have lived permanently in the UK for the last 3 years.
• Have achieved a grade C/4 in GCSE English and Maths.
• Not already hold a qualification that significantly overlaps with the content of this apprenticeship.

Application process

Our application process is designed to help you show your potential, not to test what you already know!

• Online application form - no CV required: We believe you're more than just a document, so we won't ask you to submit a CV. Please upload a blank document on the application form.
• Online gamified assessment: We've created games that will help us understand your natural strengths and how you approach different situations. There are no right or wrong answers. You can complete this stage on your phone or laptop, whichever suits you best!
• Pre-recorded video interview: You will record your answers to a few questions using your phone or laptop, giving you the chance to tell us more about yourself in your own time in a relaxed setting.
• Assessment centre: Our final stage is an in-person assessment centre at one of our offices. You'll take part in some fun group activities and meet our team in a relaxed setting. This day is all about getting to know you better and for you to see what it's like to be part of Howden and experience our culture. We'll cover all your travel costs for this day, because where you are now, shouldn't hold back your future!

Why should you apply?

At Howden, people are at the heart of everything we do. As an employee-owned business, we believe success is built through collaboration, learning and supporting one another. You'll gain exposure to an exciting global industry, receive structured development throughout the summer and build relationships that could shape your future career.

You'll also benefit from:

• £23,000 and a generous pension scheme.
• Completing fully funded professional qualifications relevant for your role.
• Structured learning and development through our 18-month apprenticeship development programme.
• 23 days' annual leave, plus bank holidays.
• Access to discounted personal health policies, wellbeing support and a range of employee benefits and insurance products.

Want to know what life at Howden is really like? Visit our Early Careers hub to explore our culture, learn more about the insurance industry, and get practical tips to help you prepare for our recruitment process. It's also a great way to work out which career path suits you best.

You can also follow our TikTok accounts, @earlycareersjo and @millieinsurancecareers, for behind-the-scenes insights into life at Howden, career advice, and application tips from our Early Careers team.