Library Services Lead: Programs, Outreach & Innovation

Port Macquarie Hastings Council; Port Macquarie; On-site; AUD 101,000 - 113,000; Full time

Benefits offered by this job

Flexible work arrangements

Discounted gym membership

Welcome Experience for new movers

Career development opportunities

Annual salary increase

Long service leave

Employee assistance program

Salary packaging options

Staff recognition awards

Job summary

Port Macquarie-Hastings Council is seeking an experienced Coordinator Library Services to lead the Library Services team and drive innovative programs across the network. You will coordinate services, events, digital offerings and youth programs while working with partners to expand community access.

The role emphasizes staff coordination, service continuity, and partnerships with schools and community organisations, with WWCC compliance and a focus on inclusive practices.

Qualifications

• Degree qualifications in Library and Information Studies with eligibility for ALIA.
• Significant experience delivering programs or events as a librarian.
• Previous supervisory experience.
• Current Working with Children Check (WWCC) required.
• Strong written and verbal communication skills.
• Driver's licence is required.
• Ability to coordinate competing priorities, people and resources while maintaining high-quality service delivery.
• Interest in innovation, emerging technology, and contemporary library practice.
• Community-focused approach to accessible, inclusive, and responsive library services.

Responsibilities

• Lead, coach and support the Library Services team.
• Coordinate library programs, events, outreach, digital services, technology initiatives and children's and youth service functions.
• Work collaboratively with the Coordinator Branch Libraries and Manager Customer Service & Libraries to coordinate service delivery across the library network.
• Plan and coordinate staffing, rosters, leave and workloads to maintain service continuity.
• Work with community organisations, education providers and stakeholders to develop partnerships and opportunities.
• Review customer feedback, service performance and program outcomes to identify opportunities for improvement.
• Support the development and implementation of new services, technology, and contemporary library practices.
• Contribute to broader Library planning and help shape the future direction of the service.

Skills

Strong written and verbalcommunication

People leadership

Experience delivering programs/events

Coordinate competing priorities

Driver's licence

Education

Degree in Library and Information Studies or related field

ALIA membership eligibility

Job description

Port Macquarie-Hastings Council is seeking an experienced Coordinator Library Services to lead the Library Services team and drive innovative programs across the network. You will coordinate services, events, digital offerings and youth programs while working with partners to expand community access.

The role emphasizes staff coordination, service continuity, and partnerships with schools and community organisations, with WWCC compliance and a focus on inclusive practices.