Coordinator Library Services

the original; Moss Vale; Hybrid; AUD 126,000 - 147,000; Full time

Benefits offered by this job

Flexible working arrangements

Work from home opportunities

12% superannuation

Wellbeing program

Job summary

Wingecarribee Shire Council is seeking an experienced Coordinator Library Services to lead across the Southern Highlands. Reporting to the Manager Community Life and Libraries, you will oversee facilities, collections, programs and partnerships to deliver responsive, customer-focused services that support literacy and community connection.

You will manage day-to-day operations, guide a professional team, handle budgets and grants, and drive service improvements in a dynamic regional library

Qualifications

• Degree or post-graduate qualification in Library and Information Management or equivalent providing eligibility for professional membership of the Australian Library and Information Association.
• Substantial experience in leading, coordinating and delivering contemporary public library services, including operational planning, service delivery, workforce leadership and continuous improvement.
• Demonstrated ability to lead, motivate and develop staff, fostering a culture of accountability, collaboration, continuous improvement, customer focus and workplace safety
• Well-developed capability in service planning, project coordination, policy development and the implementation of service improvements and change initiatives.
• Demonstrated experience in budget management, resource planning, procurement and the identification and management of grant funding opportunities.
• Sound knowledge of contemporary public library practice and emerging sector trends, including collections, digital services, literacy and lifelong learning initiatives, community engagement and customer experience.
• Highly developed communication, stakeholder engagement and relationship management skills, with the ability to build effective partnerships and work collaboratively across the organisation and community.
• Well-developed analytical, problem-solving and decision-making skills, with the ability to interpret information, prepare reports and manage competing priorities.

Responsibilities

• Lead development of contemporary library services, including physical and digital services, customer experience, facilities, technology and service innovation.
• Deliver high-quality collections, programs, outreach and information services that support literacy, lifelong learning, inclusion and access to knowledge.
• Manage budgets, grants, contracts, projects and resources to ensure sustainable and effective service delivery.
• Build strong partnerships and professional networks that enhance community outcomes and strengthen library services.
• Lead, develop and support a capable and accountable workforce, fostering a positive culture and guiding teams through change.
• Monitor service performance, customer feedback and emerging trends to identify opportunities for continuous improvement and innovation.

Job description

Applications close: 27 August 2026
Coordinator Library Services
Permanent full-time
35 hours a week + Variable Day Off every 19-days
Flexible Working Arrangements - Work from Home Opportunities
Salary: $126,352.78 - $146,842.34 per annum + 12% Superannuation
Rostering: The position operates across 6 days, with employees rostered to a combination of day and night desk shifts. Ability to work flexible hours is essential.

Be part of an organisation that recognises libraries as important community spaces for learning, creativity, culture and connection. Wingecarribee Shire Council is seeking an experienced and passionate library professional to lead the operational delivery of our library services across the Southern Highlands. This is an exciting opportunity for a collaborative leader who enjoys developing people, improving services and creating positive community outcomes.

About the Role

As Coordinator Library Services, you'll report to the Manager Community Life and Libraries and lead a dedicated team responsible for delivering responsive, customer-focused and contemporary library services that support literacy, learning, inclusion and community connection. You will oversee library facilities, collections, programs, outreach services and partnerships, ensuring services continue to meet the evolving needs of our community. Lead and manage the day-to-day operations of Wingecarribee Libraries. You will:

• Drive the ongoing development of contemporary library services, including physical and digital services, customer experience, facilities, technology and service innovation.
• Deliver high-quality collections, programs, outreach and information services that support literacy, lifelong learning, inclusion and access to knowledge.
• Manage budgets, grants, contracts, projects and resources to ensure sustainable and effective service delivery.
• Build strong partnerships and professional networks that enhance community outcomes and strengthen library services.
• Lead, develop and support a capable and accountable workforce, fostering a positive culture and guiding teams through change.
• Monitor service performance, customer feedback and emerging trends to identify opportunities for continuous improvement and innovation.

Why Wingecarribee?

At Wingecarribee Shire Council, you'll have the opportunity to lead a respected and valued community service while working in one of Australia's most picturesque regional locations. Our libraries are vibrant community hubs that support learning, creativity, connection and wellbeing. As Coordinator Library Services, you will play a key role in ensuring these services remain welcoming, relevant and responsive for our growing community.

You'll get to enjoy:

• Attractive salary package + 12% superannuation
• Variable Day Off every 19-days
• Health & wellbeing initiatives – Fitness Passport, EAP and Flu Vaccines
• Career development & learning support – Tertiary assistance available
• Flexible working arrangements – Work from home opportunities
• Salary packaging options available - make the most of your income
• The Welcome Experience - The Welcome Experience is a free service for essential workers and their families who are considering moving to or have moved to regional NSW. Local Connectors make moving easier by helping you find a home, schools, childcare, job opportunities for your partner, and connections within the community. -nsw.gov.au/welcomeexperience
• Community & social engagement – Enjoy opportunities to participate in local events, team-building activities, and community initiatives that bring our staff and residents together.
• Recognition through our annual awards ceremony celebrating and rewarding staff achievements

If you're a contemporary library professional who is passionate about people, community and service improvement, we'd love to hear from you.

What You'll Need (Essential Criteria)

1. Degree or post-graduate qualification in Library and Information Management or equivalent providing eligibility for professional membership of the Australian Library and Information Association.
2. Substantial experience in leading, coordinating and delivering contemporary public library services, including operational planning, service delivery, workforce leadership and continuous improvement.
3. Demonstrated ability to lead, motivate and develop staff, fostering a culture of accountability, collaboration, continuous improvement, customer focus and workplace safety
4. Well-developed capability in service planning, project coordination, policy development and the implementation of service improvements and change initiatives.
5. Demonstrated experience in budget management, resource planning, procurement and the identification and management of grant funding opportunities.
6. Sound knowledge of contemporary public library practice and emerging sector trends, including collections, digital services, literacy and lifelong learning initiatives, community engagement and customer experience.
7. Highly developed communication, stakeholder engagement and relationship management skills, with the ability to build effective partnerships and work collaboratively across the organisation and community.
8. Well-developed analytical, problem-solving and decision-making skills, with the ability to interpret information, prepare reports and manage competing priorities.

Desirable Criteria

• Postgraduate qualifications in management

Other Requirements

• Ability to work flexible hours
• Hold and maintain C Class driver’s licence
• Current Working with Children Check

Have Questions?

• Contact Kathryn Baget-Juleff, Manager Community Life and Libraries on 1300 680 888.

Wingecarribee Shire Council is an Equal Opportunity Employer, committed to diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, veterans, and persons with a disability. If you require reasonable adjustments during our application process, please contact us at [e-mail], by phone on 1300 680 888 or by visiting our office at 68 Elizabeth St, Moss Vale.