Library Program and Learning Officer

Snowy Monaro Regional Council; Cooma; On-site; AUD 76,000 - 84,000; Full time

Job summary

Snowy Monaro Regional Council is seeking a Library Program and Learning Officer in Cooma to deliver community-focused library programs and provide high-level library and customer services.

You will design, deliver and evaluate digital literacy and STEAM programs, work with partners, and promote services across channels while ensuring excellent customer service and data reporting.

Qualifications

• Qualification or degree/diploma in Library Studies, Education, Information Technology, or demonstrated equivalent experience.
• Experience developing, delivering and evaluating learning programs, activities and events.
• Commitment to delivering programs for all ages.
• Ability to work in a team or with minimal supervision.
• Experience with emerging technologies and applications used in STEAM education.

Responsibilities

• Ensure timely and accurate collection and reporting of data and statistics.
• Develop, deliver and evaluate lifelong learning in the community as part of the Regional Library Service.
• Design, deliver and review high-quality digital literacy and STEAM programs for all ages.
• Collaborate with internal teams and external partners.
• Promote library services through print materials, displays and social media.

Skills

Digital literacy

STEAM education

Verbal communication

Written communication

Time management

Education

Library Studies degree/diploma

Information Technology degree

Education degree

Tools

Social media

Library software

Job description

Salary: $75,735.00 - $83,598.00

Job Type: Permanent - Full Time

Location: Cooma

Job Category: Community Services

Deliver community-focused library programs while providing everyday library and customer services.

Job Description

Package: $75,735 - $ 83,598 + 12% Super (Grade7 of the SMRC Salary System 2026-2027)

Position Description: Library Program and Learning Office r

Applications close: 11:59pm Sunday, 22nd November 2026

About The Region

Discover the Snowy Monaro, a region rich in culture, history and opportunity. From the iconic Snowy Hydro Scheme and thriving agricultural industry to the stunning Snowy Mountains, ski resorts and year-round outdoor adventures, there's something for everyone. Just a short distance from Canberra, the region offers an enviable lifestyle surrounded by natural beauty.

Join Snowy Monaro Regional Council, where you can grow your career, enjoy an exceptional lifestyle and make a real difference in our local community. With over 380 employees, there's a place for you here!

About the Role

• Ensure the timely and accurate collection and reporting of data and statistics as required
• Support the development, delivery and evaluation of life long-learning in the community by being an active member of the Regional Library Service
• Design, deliver, and review high-quality digital literacy and STEAM programs for all ages and abilities, including school holiday activities that respond to community needs and support learning outcomes
• Collaborate with internal teams and external partners or agencies where appropriate
• Continuously review and incorporate current digital literacy technologies into program design and delivery, including the selection, replacement and acquisition of new equipment and resources that enhance and support library programming
• Develop promotional content for library service, including print materials, displays, social media posts, library website updates and Instagram account, to enhance community awareness and engagement
• Liaise with community groups, organisations, and individuals using library spaces for displays, ensuring alignment with library guidelines and engagement objectives
• Deliver exceptional customer service at a senior level across the library branches and service points, while also supporting staff in knowledge sharing, digital literacy, and program delivery to enhance overall community engagement
• Ensure that the Coordinator Library Services is informed of any issues which may affect staff, the community and/or service delivery

About You

To be successful in this role you will have:

• A qualification or degree/diploma in Library Studies, Education, Information Technology, and/or demonstrated relevant equivalent experience, knowledge and skills
• Demonstrated experience in developing, delivering and evaluating creative, effective learning program, activities and events
• Commitment to be involved in delivery of programs to all ages
• Proven ability to work effectively in both a team environment and or with minimum supervision
• Demonstrated experience with emerging technologies and applications used in STEAM education
• Strong working knowledge of technologies utilised in libraries as well as social media
• Well-developed verbal and written communication skills that result in effective and appropriate communication with people of all ages and backgrounds
• Strong organisational skills, including time management and prioritisation of tasks
• Current Working with Children Check
• Current Class C Drivers Licence

Desirable criteria

• Experience working in public libraries
• Experience working in Local Government
• Sound knowledge of libraries and community programming needs and trends

Enquiries

For any enquiries relating the role, please contact our Recruitment Officer

Email: [e-mail]

Ph: 1300 345 345

At Snowy Monaro Regional Council, we are committed to providing EEO and embracing diversity. We are an inclusive workforce which reflects the unique region, community, and customers we serve. In addition to providing an encouraging and positive environment, Council is a smoke free work environment.

Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

Moving to the Snowy Monaro Region?

The Welcome Experience is a free service for essential workers and their families who are considering moving to or have moved to regional NSW. Local Connectors make moving easier by helping you find a home, schools, childcare, job opportunities for your partner, and connections with the community. Learn more at nsw.gov.au/welcomeexperience