Library Officer

Catholic Education Diocese of Rockhampton; Pine Creek; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Remote area allowance

Salary sacrifice options

6 weeks annual leave

Job summary

Victoria Daly Regional Council is seeking a Library Officer to provide friendly, customer-focused service and support community information access. You will help visitors with loans, inquiries, and digital resources, while delivering programs that promote literacy and inclusion.

The role offers a remote area allowance and salary sacrifice options, with a remuneration package of $33.13 per hour. A 6-week annual leave entitlement plus 10 personal days supports work-life balance.

Qualifications

• Strong communication and interpersonal skills.
• Confident using technology and digital resources.
• Commitment to delivering quality customer service.

Responsibilities

• Assist library visitors with loans, returns, enquiries and general services.
• Support access to information, digital resources and online services.
• Aid customers with Services Australia self-service and online platforms.
• Deliver and support community programs promoting literacy and social connection.
• Maintain library collections, equipment and records for accessibility.
• Record usage statistics and assist with reporting.

Skills

Communication

Interpersonal skills

Customer service

Technology proficiency

Job description

• Earn an attractive remuneration package of $33.13 per hour.
• Benefit from a comprehensive range of perks.
• Remote area allowance, salary sacrifice options.
• 6 weeks of annual leave plus 10 days of personal leave, and more!

About Victoria Daly Regional Council

Victoria Daly Regional Council is dedicated to fostering strong, safe, and interconnected communities throughout our region. We collaborate closely with residents, Traditional Owners, and local partners to deliver reliable services that enhance community well-being, stimulate regional growth, and promote long-term sustainability.

As a responsive and customer-focused organisation, we take pride in our commitment to quality service. Our teams are passionate about strengthening local capabilities and ensuring that the diverse needs of our communities remain central to everything we do.

Are you passionate about helping people access information, services, and learning opportunities? Join us as a Library Officer and play a key role in supporting our community through quality library services, engaging programs, and digital inclusion initiatives. This is more than a library role. It's an opportunity to support community connections, encourage learning, and help people access the resources and services they need every day.

Why You'll Love This Role

You'll build meaningful connections with community members through customer service, literacy initiatives, and engaging programs for people of all ages.

You'll develop valuable skills in community engagement, information services, customer support, digital inclusion, and program delivery and promote lifelong learning and community wellbeing in a welcoming and inclusive environment.

What your day will look like, but are not limited to:

As our Library Officer, no two days are the same. You'll be at the heart of the community, helping people access information, services, and opportunities while creating a welcoming and inclusive library environment.

On any given day, you will:

• Welcome and assist library visitors with loans, returns, enquiries, and general library services.
• Help community members access information, digital resources, and online services.
• Support customers using Services Australia (Centrelink) self-service and online government platforms.
• Deliver and support community programs that encourage literacy, learning, and social connection.
• Maintain library collections, equipment, and resources to ensure the facility remains organised and accessible.
• Record usage statistics, maintain accurate records, and assist with operational reporting requirements.

The Ideal Candidate Profile

We're looking for a friendly, organised, and community-minded individual who is passionate about helping others and delivering exceptional customer service. You enjoy working with people from diverse backgrounds, are confident using technology, and take pride in creating a welcoming and inclusive environment.

You will bring

Strong communication and interpersonal skills, with the ability to engage effectively with people from diverse cultural backgrounds.

A genuine commitment to supporting community members and providing outstanding customer service.

An understanding of library services, community engagement, or digital service delivery practices.

Other Requirements

• Criminal History Check (recent, within 3 months).
• A current Working with Children's Card (Ochre Card).

Applications Closes: 2nd September 2026.

Please note; Accommodation / Housing is not provided with this role.

Our Vision

Our vision from 2026-2030 is about creating a future where Council and our communities thrive together. It focuses on building strong foundations delivering reliable core services, supporting our community wellbeing and driving regional prosperity.

To be a trusted partner, delivering core services that support safe and connected communities.

Our Mission

Our mission statement is the driving force that turns our vision into reality. It defines how we operate through leadership that inspires trust, decisions that reflect responsibility and a workforce equipped to serve their communities.

Together we will provide reliable services and programs. Guided by sustainability, accountability and collaboration, we will develop a skilled, connected workforce, improve public trust and build resilience.