Liaison & Diversion Practitioner — Flexible Working

Mersey Care NHS Foundation Trust; Liverpool; On-site; AUD 68,000 - 91,000; Full time

Job summary

Mersey Care NHS Foundation Trust is seeking an experienced Liaison & Diversion Support Practitioner to join the Reconnect team. This role focuses on supporting people through the criminal justice pathway, advising stakeholders and assisting with transition to community services.

You will contribute to the 24/7 Urgent Care Model, coordinating with mental health teams, probation and other agencies to promote safe, timely care and reduce unnecessary emergency service use.

Qualifications

• Experience in Liaison and Diversion or similar mental health setting preferred.
• Excellent communication and liaison with criminal justice stakeholders.
• Ability to work under supervision and contribute to care planning.

Responsibilities

• To contribute to the delivery of a planned programme of care under the direct supervision of the qualified practitioner.
• To assist the qualified practitioners by being proactive in maximizing health, well being and social inclusion of service users.
• To provide assistance with activities of daily living, participating in and developing health promotional activities.
• To report general observations and provide feedback to the qualified practitioner both verbally and in written formats, if required. This should include any concerns arising from the service-users physical or mental health.
• To carry out supported observations and provide feedback to the qualified practitioner both verbally and in written formats, as required.
• To contribute to the effective running of the service by providing and receiving information to/from other departments, e.g. probation service. Ensure this information is provided in the most effective way. i.e. telephone, fax or in writing.
• To maintain effective communication between individuals, relatives, carers, partner agencies and the multidisciplinary team.
• To use a variety of verbal and non verbal skills to overcome communication barriers presented by service-users due to their mental health needs.
• As directed by the qualified practitioners, play a specific role in maintaining a safe environment for service users, staff and visitors.
• To carry out specific duties that contribute to the assessment of service-users physical/psychological healthcare needs as requested by the qualified practitioner.
• To carry out, under supervision or direction, activities, which optimize service-users level of functioning and develop meaningful activities for individuals and groups.
• As directed by the qualified practitioner, maintain accurate charts that contribute to the assessment of a service users physical condition e.g. diet and fluid charts, weight or blood pressure, pulse and temperature.
• To prepare agreed assessment reports and treatment plans to assist the qualified practitioner with care planning.
• To use skills and techniques, gained during mandatory training, to de-escalate situations where service-users become physically and verbally aggressive.
• Use an outreach approach to assist service users to attend first key appointments, as directed by the police or the court.
• Enable Mersey Care Criminal Justice Liaison and Diversion service users to comply with orders made by the police or the court and prevent further arrests for non-compliance.
• Enable individuals to develop confidence in engaging with relevant (mental health or other) services.
• Enable individuals to develop life skills.
• Enable individuals to find out about and access appropriate services and facilities.
• Promote service users’ equality, diversity and rights.
• Promote the needs and rights of individuals in a range of settings including mentally disordered offenders, people with a diagnosis of personality disorder and people who misuse substances.

Job description

Mersey Care NHS Foundation Trust is seeking an experienced Liaison & Diversion Support Practitioner to join the Reconnect team. This role focuses on supporting people through the criminal justice pathway, advising stakeholders and assisting with transition to community services.

You will contribute to the 24/7 Urgent Care Model, coordinating with mental health teams, probation and other agencies to promote safe, timely care and reduce unnecessary emergency service use.