Legal Practice Support Manager (Hybrid)

Department of Education & Training, Victoria; Melbourne; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible working arrangements

Hybrid work model

Employee assistance program

Job summary

The Department of Education & Training, Victoria is seeking a organised and collaborative people leader to manage the Legal Division's Practice Support Unit (PSU). You will oversee intake services, coordinate workloads and support staff to deliver timely and accurate legal support, including recruitment and payroll processes.

Reporting to the Head of Legal Operations, you will drive continuous improvement and contribute to divisional projects in collaboration with the Systems and Capability

Qualifications

• Experience leading and developing teams in a legal setting.
• Strong organisational skills and sound judgement in managing workloads and changing priorities.
• Well-developed interpersonal and communication skills, with the ability to build positive working relationships.
• Experience setting clear expectations, coaching staff and managing performance.
• A practical approach to continuous improvement, with the initiative to identify opportunities and implement effective changes.

Responsibilities

• Oversee the delivery of intake services and coordinate workloads for the Legal Division's PSU.
• Support staff to deliver accurate, timely and responsive legal support, including divisional reporting obligations and payroll support.
• Lead divisional recruitment processes and payroll support, in collaboration with the Systems and Capability Unit.
• Drive continuous improvement of PSU processes and work practices and contribute to broader divisional projects.

Skills

Team leadership

Legal operations

Workforce administration

Stakeholder communication

Job description

The Department of Education & Training, Victoria is seeking a organised and collaborative people leader to manage the Legal Division's Practice Support Unit (PSU). You will oversee intake services, coordinate workloads and support staff to deliver timely and accurate legal support, including recruitment and payroll processes.

Reporting to the Head of Legal Operations, you will drive continuous improvement and contribute to divisional projects in collaboration with the Systems and Capability