Legal Assistant and Paralegal

NSW Department of Customer Service; Sydney; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Hybrid working

Job summary

NSW Department of Customer Service in Sydney CBD is seeking a Legal Assistant for an ongoing parental leave back fill until October 2027, with hybrid working options (2-3 days in the office). The role supports the Litigation team with administrative and financial tasks and requires strong communication and organisational skills.

The successful applicant will manage administrative duties, invoicing, and reporting while maintaining confidentiality and delivering high-quality client service.

Qualifications

• Minimum of 2 years proven administration experience, preferably in the legal industry.
• Excellent communication (verbal and written) and interpersonal skills.
• Proficiency in Microsoft 365 suite and ability to learn other systems essential.

Responsibilities

• Delivering a wide range of administrative duties to support the litigation team.
• Assisting with preparation and collation of briefing documents, drafting correspondence, and providing support to lawyers with court matters.
• Maintaining accurate records of legal matters, and handling confidential and sensitive material with discretion
• Ongoing file maintenance and closure of matters, including archiving
• Operating Legal practice management system
• Proficient in invoice processing and financial reporting
• Providing quality customer service to internal and external stakeholders, and maintaining effective working relationships

Skills

Administration experience

Communication skills

Microsoft 365

Legal software tools

Tools

Legal practice management system

Job description

Legal Assistant, Ongoing and Temporary opportunity (parental leave back fill until October 2027) available, based in Sydney CBD + hybrid working options

• Full time positions available
• Ongoing and Temporary opportunities available - the tempoary role is parental leave back fill until October 2027, with the possibility to extend or make ongoing if another opportunity arises
• Location: Sydney CBD
• Hybrid working opportunity - (2 to 3 days in the office)
• Clerk Grade 3/4, Salary $87,199 - $95,482, plus employer's contribution to superannuation and annual leave loading

The Department of Customer Service is looking for an enthusiastic and team-orientated Legal Assistant to provide high quality clerical and administrative support to its Litigation team. The successful applicant will manage the delivery of a range of administrative duties within a busy Legal team, with a focus on administration financial invoicing and reporting, in order to support effective service delivery.

To be successful in this role it is essential that you are motivated and a strong effective communicator with great initiative who is able to plan and prioritise work and manage competing deadlines. The right applicant will be willing to hit the ground running, work with minimal supervision and be client focused. Prior experience working in a legal team in desirable.

Your responsibilities will include:

• Delivering a wide range of administrative duties to support the litigation team.
• Assisting with preparation and collation of briefing documents, drafting correspondence, and providing support to lawyers with court matters.
• Maintaining accurate records of legal matters, and handling confidential and sensitive material with discretion
• Ongoing file maintenance and closure of matters, including archiving
• Operating Legal practice management system
• Proficient in invoice processing and financial reporting
• Providing quality customer service to internal and external stakeholders, and maintaining effective working relationships

About you:

• Minimum of 2 years proven administration experience, preferably in the legal industry
• Demonstrated resilience and strong organisational skills to balance high volume workload and competing priorities
• Be a motivated self-starter with great initiative committed to achieving team goals
• Excellent communication (verbal and written) and interpersonal skills
• High level attention to detail and accuracy
• Proficiency in Microsoft 365 suite and ability to learn other systems essential

Salary Grade 3/4, with the base salary for this role starting at $87,199 base plus superannuation

Closing Date: Tuesday 22nd September at 11:59pm

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here .

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 •••• •130 or ••••@customerservice.nsw.gov.au .

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Hirer responsiveness Salary match Number of applicants

Government Administration & Politics More than 10,000 employees

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.