Legal Assistant

Victoria Legal Aid; Geelong; Hybrid; AUD 67,000 - 81,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Hybrid work model

Three days seasonal leave

Gender affirmation leave

Reproductive and fertility leave (5‑d/

Annual 3% salary increase

Novated leasing

Learning and development

flu vaccinations

Employee Assistance Program

Job summary

Victoria Legal Aid (VLA) seeks an Administrative Assistant for the Geelong team. You will support lawyers and staff, handling data entry, document prep, and file management while welcoming clients in person and on calls.

The role reports to the Administrative Services Manager and is based at Geelong on Wadawurrung Country, with a flexible hybrid work arrangement.

Qualifications

• Ability to manage multiple tasks effectively, prioritize workload and meet deadlines.
• Strong communication skills to engage with clients empathetically and effectively.
• Commitment to providing high-quality, client-focused services in a sensitive environment.

Responsibilities

• Data entry, preparing documents and managing files.
• Reception support and first point of contact for clients in person and over the phone.

Skills

Multitasking

Client communication

Client-focused service

Microsoft Office

Database management

Team player

Tools

Microsoft Office Suite

Client database management

Job description

• Full time or part-time maximum term position up to December 2027
• Salary range: $67,350 - $81,080 plus super
• Up to $15,900 in salary packaging, flexible hybrid work arrangement

About the role
Victoria Legal Aid (VLA) is looking for an Administrative Assistant to join our Geelong team. This is a busy and varied role where you'll work closely with lawyers and other staff to help provide quality legal services to the local community.

Working as part of our legal team and reporting to the Administrative Services Manager, you'll provide a mix of administrative and reception support to help keep the office running smoothly.

Your day-to-day work will include data entry, preparing documents, managing files and providing general administrative support. You'll also be one of the first points of contact for our clients, welcoming people to the office and responding to enquiries in person and over the phone.

This role is based at our Geelong office on Wadawurrung Country.

About you
As our ideal candidate, you will possess:

• Ability to manage multiple tasks effectively, prioritize your workload, and meet deadlines, even in a busy environment.
• Strong communication skills to engage with clients empathetically and effectively, especially those from disadvantaged backgrounds.
• A commitment to providing high-quality, client-focused services in a sensitive environment.
• Advanced proficiency in Microsoft Office Suite and familiarity with client database management.
• A proactive attitude and the ability to work effectively in a team setting, contributing to a positive workplace culture.

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If your CV doesn't align perfectly with our job description, we strongly encourage you to apply. You may be just the right candidate.

About VLA
We offer legal representation, family dispute resolution and non-legal advocacy to those who need it most. With over 1500+ staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee benefits

• A focus on work-life balance, including flexibleworking arrangements
• Hybridwork fromhome& office model
• Generous leave benefits, including:
  • Three days paid seasonal leave (to be taken between Boxing Day and New Year's Day public holidays)
  • Paid gender affirmation leave
  • Five days both paid reproductive and fertility leave per calendar year
• Annual 3% salary increase each December plus performance-related salary incentives
• Attractive salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 PLUS Novated Leasing
• Individual learning and professional development opportunities, tailored to your role and career goals
• Free annual flu vaccinations
• Access to our Employee Assistance Program, including confidential counselling and access to a range of mental health and wellbeing resources.

Other relevant information
It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.