Learning Systems Administrator

The Gordon; Geelong; Presencial; AUD 80.000 - 105.000; Jornada completa

Descripción de la vacante

The Gordon is seeking a Learning Systems Administrator to support the digital platforms underpinning teaching and learning. You will help teachers get the most out of learning technologies, ensuring systems run smoothly and issues are resolved quickly, with a focus on improving the student experience.

Join a diverse, inclusive team that values collaboration, knowledge sharing, and continuous learning. You’ll contribute to upgrades, training materials, and user resources across the organisation.

Formación

• People-focused technology professional with strong communication and collaboration skills.
• Experience supporting or administering digital learning platforms or similar systems.
• Ability to translate technical concepts for a wide range of users.

Responsabilidades

• Administer and support learning systems and digital platforms used across The Gordon.
• Provide responsive support and advice to teachers and staff, translating technical information into practical solutions.
• Investigate, troubleshoot and resolve system issues, coordinating with internal teams and external vendors where required.
• Monitor system performance, analyse data and identify opportunities to improve user experience and system effectiveness.
• Contribute to system upgrades, testing, integrations, documentation and continuous improvement initiatives.

Conocimientos

Interpersonal skills

Communication

Analytical thinking

Problem solving

Educación

Certificate IV or higher qualification in IT or Digital Learning

Descripción del empleo

• Support digital learning platforms used across The Gordon every day


• Join a collaborative team driving better learning experiences


• Solve challenges, support teachers and make a real impact


• Support digital learning platforms used across The Gordon every day


• Join a collaborative team driving better learning experiences


• Solve challenges, support teachers and make a real impact

About the Role

If you're someone who enjoys technology, loves helping people, and can turn complex systems into simple solutions, this could be the role for you.

As a Learning Systems Administrator, you'll play a vital role in supporting the digital platforms which underpin teaching and learning across The Gordon. Working behind the scenes, you'll help teachers get the most out of learning technologies, ensuring systems run smoothly, issues are resolved quickly, and users have the support they need to succeed. While there is very little direct student interaction, the work you do will have a significant impact on the student experience.

You'll join a diverse and inclusive team where collaboration, knowledge sharing and continuous learning are part of everyday life. Team members bring a range of skills and experience, creating a supportive environment where everyone contributes and learns from one another.

Some key responsibilities for this role include, but are not limited to:

• Administer and support learning systems and digital platforms used across The Gordon.


• Provide responsive support and advice to teachers and staff, translating technical information into practical solutions.


• Investigate, troubleshoot and resolve system issues, coordinating with internal teams and external vendors where required.


• Monitor system performance, analyse data and identify opportunities to improve user experience and system effectiveness.


• Contribute to system upgrades, testing, integrations, documentation and continuous improvement initiatives.


• Develop resources, guides and training materials to build confidence and capability across the organisation.

About You:

You're a people-focused technology professional who enjoys solving problems, thinking on your feet and building strong relationships. You bring digital intelligence, curiosity and a genuine passion for helping others navigate technology with confidence. Whether you're supporting experienced users or those who are new to a platform, you're able to adapt your communication style and make technology accessible and easy to understand.

Additionally, you will have:

• A Certificate IV or higher qualification in Information Technology, Digital Learning or a related field.


• Experience administering and supporting digital systems or platforms, ideally within education, training or a similar environment.


• Strong technical, analytical and problem-solving skills, with the ability to manage multiple priorities and service requests.


• Excellent interpersonal and communication skills, including the ability to translate technical concepts for a wide range of users.


• An understanding of the Victorian TAFE and VET environment will be highly regarded.

We are committed to a diverse, inclusive, and safe workplace where everyone can thrive. We value equal opportunity, accessibility, and authenticity, and we welcome applicants from all backgrounds and experiences. We encourage candidates with diverse backgrounds, experiences, perspectives, and beliefs to apply for this role.

If you need reasonable adjustments or support during the recruitment process, please get in touch with our Careers and Talent team via *******@gordontafe.edu.au or [phone].

The Gordon

As one of Victoria's largest regional TAFEs, The Gordon is a dynamic and inclusive organisation that values collaboration, diversity, and the power of education. By joining us, you’ll become part of a thriving community committed to empowering students and shaping the future of education.

We are the Gordon | We bring our best | We create the future | We are student minded

As a values-driven organisation, The Gordon encourages employee celebration with a dynamic Values Recognition initiative. This program empowers team members to highlight each other's outstanding contributions, offering timely and impactful feedback that resonates throughout the year.

All positions require a current Victorian Employee Working with Children Check and along with background checks.

You must hold permanent residency status in Australia or have a valid Work Visa to apply for this position.

The Gordon is dedicated to the safety and welfare of all children and young people and prides itself on being a Child Safe organisation and aligns with theVictorian Government’s Child Safe Standards.