Learning Design Support Officer

Griffith University Employees, Location, Alumni; Logan City; Hybrid; AUD 95,000 - 101,000; Full time

Benefits offered by this job

Learning and Development opportunities

Hybrid work options

Salary packaging options

Generous leave entitlements

On-campus gym facilities

Job summary

Griffith University’s Online Strategy Unit is expanding its team to support the development of fully online degrees and to assist learning designers and academic staff working on OSU-powered courses and programs.

Based at the Logan campus with some remote options, the role focuses on coordinating ICT-enabled learning design, improving processes, and ensuring alignment with university policies and regulatory requirements while delivering high-quality online education.

Qualifications

• Completion of a relevant tertiary degree or an equivalent combination of relevant training, qualifications and experience.

Responsibilities

• With direction from the leadership team ensure the efficient and effective support of learning designers and academic staff in their development of fully online programs and courses.
• Work closely with Learning Designers to engage in defined activities that support academics in the increased, enhanced, and appropriate use of ICTs to achieve pedagogical outcomes.
• Support the development, implementation and continuous improvement of a quality management systems, policies, procedures, and work instructions, ensuring alignment with regulatory requirements, university policies and best practice guidelines.
• Develop and maintain a sound working knowledge of University technologies for learning and teaching, curriculum design and multi-modal delivery.
• Review, develop and implement procedures and business improvement practices and initiatives related to OSU projects.
• Coordinate small-scale projects to enable the efficient and effective support of academic staff in their work on OSU projects.
• Leverage experience to recommend and assist with the design, development and enhancement of courses and programs in OSU projects, including the development, implementation and evaluation of relevant resources.
• May be required to take on other responsibilities, commensurate with the expectations of a role at this level, which contribute to the overall objectives of the work unit.
• Ensure compliance with relevant legislation and University policies and procedures, including equity and health & safety and exhibit good practice in relation to same.
• Be a leading example of the principles and values embodied in the University’s Code of Conduct, and behave, act and communicate at all times to reflect fairness, ethics and professionalism.

Education

Completion of a relevant tertiary degree or an equivalent combination of relevant training, qualifications and experience

Job description

Job Description

About the opportunity

Located within the Provost portfolio, the Online Strategy Unit is driving the creation and implementation of a transformative vision for online education programming through strategic leadership and oversight of the growth and expansion of the University’s online learning programs.

Building on Griffith’s already well-recognised synchronous and hybrid online offerings, the Unit is developing a suite of degrees in partnership with all Academic Groups, Student Support Services and Digital Solutions for delivery in a cutting edge, high quality, technology-enabled and student-focused learning design model.

This position will play a key role in the development of fully online degrees and supporting learning designers and academic staff working on these courses and programs.

Key Responsibilities

• With direction from the leadership team ensure the efficient and effective support of learning designers and academic staff in their development of fully online programs and courses.
• Work closely with Learning Designers to engage in defined activities that support academics in the increased, enhanced, and appropriate use of ICTs to achieve pedagogical outcomes.
• Support the development, implementation and continuous improvement of a quality management systems, policies, procedures, and work instructions, ensuring alignment with regulatory requirements, university policies and best practice guidelines.
• Develop and maintain a sound working knowledge of University technologies for learning and teaching, curriculum design and multi-modal delivery.
• Review, develop and implement procedures and business improvement practices and initiatives related to OSU projects.
• Coordinate small-scale projects to enable the efficient and effective support of academic staff in their work on OSU projects.
• Leverage experience to recommend and assist with the design, development and enhancement of courses and programs in OSU projects, including the development, implementation and evaluation of relevant resources.
• May be required to take on other responsibilities, commensurate with the expectations of a role at this level, which contribute to the overall objectives of the work unit.
• Ensure compliance with relevant legislation and University policies and procedures, including equity and health & safety and exhibit good practice in relation to same.
• Be a leading example of the principles and values embodied in the University’s Code of Conduct, and behave, act and communicate at all times to reflect fairness, ethics and professionalism.

About you

People who are passionate about delivering outstanding student experiences and thrive in a high performance and innovative environment are invited to apply to join the team.

To be successful in this role, you will need:

• Completion of a relevant tertiary degree or an equivalent combination of relevant training, qualifications and experience.

What we can offer

We have both continuing and fixed‑term positions available, and your preference can be discussed if you progress to the interview stage. The positions are full time and are based at our Logan campus. As Griffith is a multi‑site University you may be required to work across other campuses.

Griffith University’s sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary

HEW 6 – Base range - $94,966.18 - $101,295.51 + 17% super. Full package range - $111,110.42 - $118,515.75

Additional Information

Why join Griffith?

• Wide range of Learning and Development opportunities
• Mix of on campus and work from home options available and a supportive work environment
• Salary packaging options and corporate health discounts
• Generous leave entitlements including paid parental leave and leave loading
• Support with future learning opportunities through our educational staff assistance scheme
• Opportunities for internal mobility
• Health Safety and Wellbeing initiatives – on campus Gym facilities

At Griffith, we’re committed to providing a safe and inclusive environment for all – whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.

Closing date: Wednesday 25th November at 11:59pm. All applications must be submitted online.