Learner Experience Coordinator (Parental Leave)

ANZSOG; City of Melbourne; Hybrid; AUD 90,000 - 95,000; Full time

Benefits offered by this job

Hybrid work arrangement

Wellbeing day

Christmas shutdown period

Employee assistance program

Learning and development opportunities

Culture Committee involvement

Job summary

ANZSOG is seeking a Learner Experience Coordinator to support planning, coordination and delivery of high-quality learning experiences across its government education portfolio. The role reports to the Learner Experience Manager and ensures programs are operationally ready and delivered smoothly in online, blended and face-to-face environments.

The successful candidate will coordinate learners, faculty and delivery partners, manage learner communications, system engagement and delivery

Job description

Learner Experience Coordinator (Parental Leave)

The Australia and New Zealand School of Government (ANZSOG) is seeking a Learner Experience Coordinator to support the planning, coordination and delivery of high-quality learning experiences across its government education portfolio.

Working closely with product teams, learners, faculty and delivery partners, the Learner Experience Coordinator plays a key role in ensuring programs are operationally ready, well-coordinated and delivered smoothly. Reporting to the Learner Experience Manager, the position provides end-to-end delivery support and contributes to a positive and engaging experience for learners and faculty throughout their program journey.

The Learner Experience Coordinator is responsible for coordinating and delivering assigned learning programs and learner experience services across online, blended and face-to-face environments. The role supports operational readiness, learner communications, faculty and contributor coordination, system and partner engagement, delivery execution, issue resolution, evaluation activities and program close-out. Working within established frameworks and standards, the position exercises sound judgement, manages competing priorities and contributes to the continuous improvement of learner experience and delivery operations.

About ANZSOG

ANZSOGacknowledges the Traditional Custodians ofCountry throughout Australia and their connections to land,sea,and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples. ANZSOG acknowledgesand pays respects toMāori astangatawhenua and Treaty of Waitangi partners in AotearoaNew Zealand.

The Australia and New Zealand School of Governmentisa world-leading institution dedicated to building capability in public sector leadership. We serve governments and public services across Australia and Aotearoa New Zealand through exceptionallearningprograms,knowledge exchangeinitiatives, andpartnerships thatset new standards ofexcellence.

At ANZSOG, we live our values of Excellence, Collaboration, Integrity and Respect, and are committed to learning, partnership and impact.

For more information, visit www.anzsog.edu.au

Diversity and inclusion

We are committed to fostering a diverse and inclusive workplace and value the skills, lived experience, and contributions of all our employees. Applicants who identify as First Nations are encouraged to apply and indicate this in their application.

What we offer

Hybrid working arrangement

Additional paid leave days (including Wellbeing Day)

Paid Christmas shut down period

Access to Employee Assistance Program

Learning and development opportunities

Opportunity to make a difference as part of ANZSOG’s Culture Committee

Locations: Melbourne, Sydney or Canberra
Employment Type: Fixed term, full time (Jan 2027 – Dec 2027)
Expected Salary: $90,000- 95,000 + super (subject to skills and experience)

Applications Close: Friday 6th November 2026

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?