Leading Hand / Storeperson

Service Stream; Brisbane; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Growth opportunities

Retailer discounts

Paid leave options

Culture of inclusion

Work-Life Balance

Job summary

Service Stream is seeking a Leading Hand / Storeperson for our Banyo, QLD site. You will support day-to-day warehouse operations, supervise staff in the supervisor's absence, and ensure accurate inventory, receiving, dispatch and distribution activities.

This permanent full-time role runs Monday to Friday, 7:00am–3:00pm. You will liaise with internal stakeholders, suppliers and transport providers to ensure timely deliveries and safe warehouse practices.

Qualifications

• Warehouse or leading hand experience.
• Experience supervising warehouse staff.
• Knowledge of receiving, dispatch and stock control.
• Experience with stock takes and cycle counts.
• Forklift license or LF preferred.
• Driver's licence preferred.

Responsibilities

• Support day-to-day warehouse operations.
• Act as site supervisor in the Supervisor's absence.
• Lead a small team of warehouse staff.
• Receive, inspect and process stock deliveries.
• Pick, pack and dispatch orders.
• Coordinate loading/unloading with safety compliance.
• Manage outbound orders and transport bookings.
• Maintain inventory records and stock counts.
• Liaise with suppliers and transport providers regarding orders.
• Operate forklifts and warehouse equipment safely.
• Ensure WHS compliance and cleanliness.
• Contribute to continuous improvement initiatives.

Skills

Warehouse ops

Staff supervision

Inventory management

Stock takes

Forklift operator

WMS experience

Excel

Outlook

Communication

Team player

Tools

WMS software

Microsoft Excel

Outlook

Job description

Primary Location

QLD - Banyo

Job Description Summary

As a Leading Hand / Storeperson, you will play a key role in supporting the efficient day-to-day operation of Service Stream's warehouse and logistics functions at our Banyo, QLD site. Reporting to the Warehouse Supervisor, you will assist in coordinating warehouse activities, supervising staff in the Supervisor's absence, and ensuring inventory, receiving, dispatch, and distribution activities are completed safely, accurately, and efficiently.

About the Role

This is a permanent full-time opportunity, working Monday to Friday, 7:00am to 3:00pm.

• Support the Warehouse Supervisor with the day-to-day operation of the warehouse.


• Act as site supervisor when required during the Supervisor's absence.


• Provide guidance and support to a small team of warehouse employees.


• Receive, inspect, and process incoming stock and deliveries.


• Pick, pack, and prepare orders accurately for dispatch.


• Coordinate loading and unloading activities while adhering to safety requirements.


• Manage all outbound orders, transport bookings, and supplier returns.


• Review customer orders and transport requirements to ensure timely delivery.


• Maintain accurate inventory records through regular stock takes and cycle counts.


• Monitor stock levels and ensure adequate warehouse supplies are maintained.


• Review and manage backorders, fulfilling requirements as stock becomes available.


• Complete and maintain warehouse documentation including manifests, delivery dockets, and inventory records.


• Liaise with internal stakeholders, suppliers, and transport providers regarding order status and delivery schedules.


• Operate forklifts and warehouse equipment safely and in accordance with company procedures.


• Ensure warehouse areas remain clean, organised, and compliant with WHS standards.


• Contribute to continuous improvement initiatives that enhance warehouse efficiency and service delivery.

About You

• Previous experience in a warehouse, logistics, storeperson, or leading hand role.


• Demonstrated ability to supervise or coordinate warehouse activities and staff.


• Strong understanding of receiving, dispatch, stock control, and inventory management processes.


• Experience conducting stock takes and cycle counts with a high degree of accuracy.


• Experience using inventory management or warehouse management systems (WMS) is desirable.


• Forklift Licence (LF) and current Driver's Licence preferred.


• Strong attention to detail and organisational skills.


• Good written and verbal communication skills.


• Competent using Microsoft Outlook, Excel, and warehouse systems.


• Ability to work independently while contributing positively to a team environment.


• Commitment to maintaining a safe workplace and following WHS procedures.

About Us

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential service networks across telecommunications, utilities, transport, defence, and social infrastructure industries. We specialise in designing, constructing, and maintaining critical infrastructure that keeps communities connected.

Benefits of Working With Us

• Growth – Career development opportunities across our growing national business.


• Discounts – Access to employee rewards and discounts with major retailers including Woolworths, Airbnb, JB Hi-Fi, Dan Murphy's, Bupa, and many more.


• Paid Leave – Parental, cultural, community service, study, volunteering, and purchased leave options available.


• Culture – A workplace that values diversity, inclusion, and collaboration.


• Work-Life Balance – Christmas and New Year shutdown period applies to this site.

At Service Stream, we celebrate diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, people with disability or neurodivergence, members of the LGBTIQA+ community, Veterans, and people from diverse backgrounds.

For enquiries or reasonable adjustment requests throughout the recruitment process, please contact [e-mail].

Department

Warehousing