Leading Hand / Storeperson

Service Stream Fixed Communications; Brisbane; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Career development

Employee discounts

Parental leave

Diversity culture

Work-life balance

Job summary

Service Stream Fixed Communications is seeking a hands-on Warehouse Lead for a permanent full-time role in Brisbane. The position operates Monday to Friday, 7:00am to 3:00pm, overseeing daily warehouse activities and guiding a small team.

You will manage stock reception, inspection, order preparation, and dispatch, while ensuring safety and WHS compliance. Strong communication and inventory control skills are essential for timely deliveries and accurate records.

Qualifications

• Experience in a warehouse, logistics, storeperson, or leading hand role.
• Ability to supervise or coordinate warehouse activities and staff.
• Strong understanding of receiving, dispatch, stock control, and inventory management processes.
• Experience conducting stock takes and cycle counts with high accuracy.
• Experience using inventory management or warehouse management systems (WMS) is desirable.
• Forklift Licence (LF) and current Driver's Licence preferred.
• Strong attention to detail and organisational skills.
• Good written and verbal communication skills.
• Proficient using Microsoft Outlook, Excel, and warehouse systems.

Responsibilities

• Support the Warehouse Supervisor with day-to-day operations.
• Act as site supervisor when the Supervisor is absent.
• Provide guidance and support to a small team of warehouse employees.
• Receive, inspect, and process incoming stock and deliveries.
• Pick, pack, and prepare orders accurately for dispatch.
• Coordinate loading and unloading activities while adhering to safety requirements.
• Manage all outbound orders, transport bookings, and supplier returns.
• Review customer orders and transport requirements to ensure timely delivery.
• Maintain accurate inventory records through regular stock takes and cycle counts.
• Monitor stock levels and ensure adequate warehouse supplies are maintained.
• Review and manage backorders, fulfilling requirements as stock becomes available.
• Complete and maintain warehouse documentation including manifests and delivery dockets.
• Liaise with internal stakeholders, suppliers, and transport providers regarding order status.
• Operate forklifts and warehouse equipment safely and in accordance with company procedures.
• Ensure warehouse areas remain clean, organised and compliant with WHS standards.
• Contribute to continuous improvement initiatives that enhance warehouse efficiency and service delivery.

Skills

Warehouse supervision

Stock control

Forklift licence

WMS experience

Tools

Outlook

Excel

Warehouse systems

Job description

Primary Location

QLD - Banyo

About the Role

This is a permanent full-time opportunity, working Monday to Friday, 7:00am to 3:00pm.

• Support the Warehouse Supervisor with the day-to-day operation of the warehouse.
• Act as site supervisor when required during the Supervisor's absence.
• Provide guidance and support to a small team of warehouse employees.
• Receive, inspect, and process incoming stock and deliveries.
• Pick, pack, and prepare orders accurately for dispatch.
• Coordinate loading and unloading activities while adhering to safety requirements.
• Manage all outbound orders, transport bookings, and supplier returns.
• Review customer orders and transport requirements to ensure timely delivery.
• Maintain accurate inventory records through regular stock takes and cycle counts.
• Monitor stock levels and ensure adequate warehouse supplies are maintained.
• Review and manage backorders, fulfilling requirements as stock becomes available.
• Complete and maintain warehouse documentation including manifests, delivery dockets, and inventory records.
• Liaise with internal stakeholders, suppliers, and transport providers regarding order status and delivery schedules.
• Operate forklifts and warehouse equipment safely and in accordance with company procedures.
• Ensure warehouse areas remain clean, organised, and compliant with WHS standards.
• Contribute to continuous improvement initiatives that enhance warehouse efficiency and service delivery.

About You

• Previous experience in a warehouse, logistics, storeperson, or leading hand role.
• Demonstrated ability to supervise or coordinate warehouse activities and staff.
• Strong understanding of receiving, dispatch, stock control, and inventory management processes.
• Experience conducting stock takes and cycle counts with a high degree of accuracy.
• Experience using inventory management or warehouse management systems (WMS) is desirable.
• Forklift Licence (LF) and current Driver's Licence preferred.
• Strong attention to detail and organisational skills.
• Good written and verbal communication skills.
• Competent using Microsoft Outlook, Excel, and warehouse systems.
• Ability to work independently while contributing positively to a team environment.
• Commitment to maintaining a safe workplace and following WHS procedures.

About Us

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential service networks across telecommunications, utilities, transport, defence, and social infrastructure industries. We specialise in designing, constructing, and maintaining critical infrastructure that keeps communities connected.

Benefits of Working With Us

• Growth - Career development opportunities across our growing national business.
• Discounts - Access to employee rewards and discounts with major retailers including Woolworths, Airbnb, JB Hi-Fi, Dan Murphy's, Bupa, and many more.
• Paid Leave - Parental, cultural, community service, study, volunteering, and purchased leave options available.
• Culture - A workplace that values diversity, inclusion, and collaboration.
• Work-Life Balance - Christmas and New Year shutdown period applies to this site.

At Service Stream, we celebrate diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, people with disability or neurodivergence, members of the LGBTIQA+ community, Veterans, and people from diverse backgrounds.

For enquiries or reasonable adjustment requests throughout the recruitment process, please contact [e-mail] .