Lead Technician — LED Display, AV & Communications

Protecc Pty Ltd; Tweed Heads South; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Fully maintained vehicle

Travel covered

Manufacturer training

Autonomy and ownership

Job summary

Protecc Pty Ltd is seeking a Lead Technician to own LED display and AV installations across Australia. You will lead on-site teams, coordinate with builders and project managers, and ensure precise configuration and commissioning of display systems.

You will manage Novastar hardware setup, network backbone design, and multi-site project delivery while maintaining high standards of safety and communication with clients. Travel is essential for national deployments.

Qualifications

• Hands-on experience installing and commissioning LED display systems.
• Ability to lead a crew on site to completion of projects.
• Excellent written and verbal communication with clients, builders and PMs.
• Familiarity with IP networking, VLANs and fibre for AV deployments.
• Proven leadership on site and ability to manage scopes and timelines.
• Willingness to travel nationally across Australia.
• Working at heights and EWP experience.

Responsibilities

• Lead installation, commissioning and handover of LED display systems — cabinet build-up, mounting, rigging, pixel mapping, port allocation and full commissioning.
• Program and troubleshoot Novastar hardware end to end — NovaLCT, VX and H series controllers, etc.
• Design and build network/backbone for AV systems — IP schemes, VLANs, switches, fibre.
• Deliver broader AV works — displays, matrix switching, audio distribution, control systems.
• Lead and mentor crew on site and uphold workmanship and safety standards.
• Own client relationships on site: provide progress updates and scope conversations.

Skills

Team leadership

Client communication

LED display installation

Novastar experience

Networking/IP systems

Troubleshooting

Willingness to travel

Tools

Novastar hardware

Control4

Job description

Lead Technician — LED Display, AV & Communications

LED Display & AV Lead Technician — AV & Communications
Protecc Pty Ltd | Tweed Heads South, NSW | Full-time | National travel

Lead our national LED and AV installations. Real ownership, real autonomy, and work you can point at.

Protecc is a security, automation and AV integration company on the Tweed Coast, delivering across Northern NSW, South East Queensland and increasingly right across the country. We work on residential, strata, commercial and government projects — CCTV, access control, intercoms, KNX and building automation, AV, networking and fibre. We hold Control4 Gold certification, and we're known for doing the technical work properly with documentation to match.

Our LED display work is growing fast. We need someone senior to own it.

The role

This is a lead position, not a follower one. You'll run LED display and AV installations on sites around the country, direct our technicians on the ground, and be the person the client, the builder and the project manager turn to when they need a straight answer.

You'll be:

• Leading the installation, commissioning and handover of LED display systems — cabinet build-up, mounting and rigging coordination, receiving card configuration, pixel mapping, port allocation and full commissioning
• Programming and troubleshooting Novastar hardware end to end — NovaLCT, VX and H series controllers, splicers, sending and receiving cards, screen connection mapping, Smart Settings
• Designing and building the network and comms backbone underneath it — IP schemes, VLANs, switching, fibre, signal distribution
• Delivering broader AV works — displays, matrix switching, audio distribution, control systems
• Leading and mentoring a crew on site, and setting the standard for workmanship and safety
• Owning the client relationship on site: progress updates, scope conversations, and heading off issues before they become problems

Travel and driving

This role involves substantial travel across Australia. Some jobs are a few days, some run longer. If regular time away from home doesn't suit your circumstances, this won't be the right fit — we'd rather say that now than surprise you later. All travel, accommodation and meals are covered, and we plan work well in advance wherever we can.

A current, unrestricted Australian driver's licence is essential. You'll be issued a fully maintained company vehicle and you'll be driving to and between sites regularly, so this is a hard requirement — applications without one can't be considered.

What you'll need

• A current, unrestricted Australian driver's licence — this is a must
• Demonstrated hands-on experience installing and commissioning LED display systems
• Novastar experience, or LED experience with the aptitude to master Novastar quickly — if you've commissioned on another platform and you learn systems fast, we'll get you across it
• Genuine competence with computers, networks and IP systems. This is a data and communications role as much as a trade role
• Proven experience leading a team on site and running a job through to completion
• Excellent written and verbal communication — you'll deal with clients, builders, PMs and consultants directly
• Willingness to travel nationally
• Working at heights and EWP experience

Highly regarded:

• Deep Novastar knowledge — NovaLCT, VX and H series, receiving card configuration, screen mapping, port capacity planning
• Security systems experience — Inner Range Integriti, Hikvision, access control, CCTV
• NSW Security Licence (Class 2) or QLD equivalent
• Control4 or other control system experience
• Rigging or structural mounting experience

The two things we can't train are site leadership and the ability to hold a room. Everything else is learnable, and we'll invest in getting you there.

What we offer

• Salary, plus superannuation, negotiated on experience
• Fully maintained vehicle, tools, laptop and phone
• All travel and accommodation covered, plus travel allowances
• Ongoing manufacturer training and certification
• A small, capable team where your work is visible and your input actually changes how we operate
• Genuine autonomy — this role carries real ownership, not a task list

Applicants must have the right to work in Australia. Only shortlisted candidates will be contacted.