Lead, SharePoint Knowledge Solutions Team

Department of Education; Melbourne; On-site; AUD 110,000 - 140,000; Full time

Job summary

Department of Education in Melbourne is seeking an experienced Team Leader to guide the Knowledge Solutions team, delivering expert advice on SharePoint Online and compliant, fit-for-purpose records solutions.

You will lead a small high-performing team, manage stakeholder relationships, respond to enquiries promptly, and drive continuous improvement across governance and service delivery.

Qualifications

• At least 2 years of people management experience in a government setting.
• Demonstrated expertise in SharePoint Online as a recordkeeping system.
• Ability to build strong stakeholder relationships and provide trusted advice.

Responsibilities

• Lead a small high-performing team delivering specialist advice on SharePoint Online.
• Ensure timely, effective responses to customer enquiries and design compliant solutions.
• Develop practical, fit-for-purpose records solutions and improve service delivery.
• Build and maintain strong stakeholder relationships and provide trusted guidance.

Skills

Leadership

People management

Stakeholder management

Critical thinking

Tools

SharePoint Online

RecordPoint

Microsoft 365

Job description

Department of Education in Melbourne is seeking an experienced Team Leader to guide the Knowledge Solutions team, delivering expert advice on SharePoint Online and compliant, fit-for-purpose records solutions.

You will lead a small high-performing team, manage stakeholder relationships, respond to enquiries promptly, and drive continuous improvement across governance and service delivery.