Lead Product Designer, Enterprise Solutions

HUB24 Limited; Melbourne; Hybrid; AUD 180,000 - 230,000; Full time

Benefits offered by this job

Flexible and hybrid working

Employee Share Scheme

Additional leave and wellbeing support

Enhanced parental leave

Discounts and financial wellbeing

Job summary

HUB24 Limited in Australia is seeking an experienced Lead Product Designer to shape complex experiences across professional and investor platforms. You will translate business needs into practical design solutions, guiding discovery, journey mapping, and delivery with senior stakeholders.

You’ll collaborate with Product Managers, Engineers and Operations, influencing product direction and maintaining a coherent user experience across wealth management workflows.

Qualifications

• 10+ years in product design or UX in corporate settings.
• Experience leading senior-level initiatives and bringing structure to ambiguity.
• Strong stakeholder management and cross-functional alignment.
• Experience across product development lifecycle from discovery to delivery.
• Designing complex workflows in finance or regulated environments.
• Ability to balance customer needs with business goals and technical feasibility.

Responsibilities

• Lead scoping of complex initiatives across internal teams and partners.
• Translate priorities and constraints into clear design problems.
• Shape end-to-end experiences across professional and investor products.
• Collaborate with PMs, engineers, SMEs, and operations team.
• Facilitate workshops to align scope and decisions.
• Develop journey maps, wireframes, prototypes, and high-fidelity designs.
• Use research and data to support design decisions.
• Apply design system patterns and propose new ones.
• Deliver well-documented artefacts for handover.

Skills

Senior design lead

Stakeholder management

Design systems

Product lifecycle

Wealth management

Communication skills

Job description

About HUB24

At HUB24, we’re rethinking the way wealth management works, combining platform, technology and data to create better outcomes for financial professionals and their clients.

Our purpose is simple: Empower better financial futures, together.

What sets us apart is how we work. We back bold thinking, move with pace, and turn ideas into action. You’ll have the opportunity to make a real impact across your team, the business, and for the clients we support every day.

HUB24 Limited is an ASX-listed company (ASX: HUB) and part of the ASX100. We have over 1,100 employees across Australia, with offices in Sydney, Melbourne, Brisbane, Perth and the Gold Coast.

Why you’ll enjoy working here

We create an environment where you can do your best work and see the impact of it.

• Work with smart, collaborative people who get things done.
• Your ideas won’t sit in a backlog, they’ll be heard, tested and actioned.
• Grow your career your way, with support to learn, stretch and explore new opportunities.

We also offer benefits to support you inside and outside of work:

• Genuinely flexible and hybrid ways of working.
• Employee Share Scheme.
• Additional leave and wellbeing support.
• Enhanced parental leave and support through different life stages.
• Everyday benefits, including discounts and financial wellbeing support.

Why this is an exciting opportunity

We’re looking for an experienced Lead Product Designer to shape complex experiences across our professional and investor products. Working across financial reporting, engagement, transactions, administration and broader platform workflows, you’ll turn complex business, customer and technical requirements into clear, practical design solutions.

You’ll lead work from early discovery and problem definition through to journey mapping, interaction design, validation and delivery support. This is an opportunity to influence product direction, partner with senior stakeholders and contribute to high-quality experiences for financial professionals, investors, clients and enterprise partners.

This role can be based in Sydney or Melbourne, with two days per week in the office.

What You’ll Be Doing

• Lead the design scoping of complex initiatives across internal teams, advice ecosystem partners and large financial institutions
• Translate business priorities, customer needs, technical constraints and stakeholder expectations into clear design problems and delivery options
• Shape end-to-end experiences across professional and investor products, including reporting, engagement, transactions, administration and platform workflows
• Partner closely with Product Managers, Engineers, subject matter experts, Operations teams and external stakeholders to understand requirements and align on scope
• Facilitate workshops and working sessions to build shared understanding, clarify trade-offs and progress complex decisionsDevelop journey maps, user flows, wireframes, prototypes and high-fidelity designs to explore, validate and communicate design direction
• Use research, data, stakeholder insights and domain knowledge to support evidence-based design decisions
• Design for complex financial and operational scenarios, including decision points, exceptions, communications and status visibility
• Clearly communicate design rationale, risks, trade-offs and recommended approaches to influence product and delivery decisions
• Produce well-documented design artefacts that support smooth handover to delivery teams
• Apply established design system patterns and identify opportunities to introduce new patterns
• Seek and respond to feedback while maintaining a consistent and coherent user experience

What You Bring

You don’t need to tick every box, but experience in the below will set you up for success.

Experience & Skills

• 10+ years’ experience in product design, UX or interaction design, ideally working with complex digital products in a corporate environment
• Demonstrated experience operating at a senior or lead level and bringing structure to ambiguous or complex initiatives
• Strong stakeholder management skills, with the ability to build trust, influence senior stakeholders and align cross-functional teams
• Experience working across the product development lifecycle, from discovery and scoping through to delivery support
• Experience designing complex workflows involving financial transactions, operational processes, regulated environments or multi-party decision-making
• Strong product, interaction and systems-thinking capabilities
• Ability to balance customer needs with commercial outcomes, risk, compliance and technical feasibility
• Proven ability to simplify complex journeys and make edge cases easy to understand
• Strong communication and facilitation skills, with the ability to present design direction through clear artefacts and storytelling
• Experience partnering with Engineering and delivery teams to support practical implementation while maintaining design quality
• Comfortable working in a fast-moving environment where scope, requirements and stakeholder needs may evolve
• Experience within wealth management, investment platforms, regulated financial services or enterprise partnerships will be highly regarded
• An understanding of front-end technologies and delivery constraints for complex transactional products would be beneficial

Our process

We aim to keep the process simple and respectful of your time:

• You’ll receive an acknowledgement after applying.
• Our Talent team will review your application and keep you updated.
• If shortlisted, we’ll connect to learn more about you.
• Interviews may be virtual or in person.
• You’ll receive an outcome and feedback.

If you need any adjustments, please let us know - we’re here to support you.

Our commitment

We’re committed to building an inclusive environment where everyone feels valued and supported to do their best work. We welcome applications from people of all backgrounds, identities and experiences.

Agencies, we work with a panel of preferred suppliers and are not accepting any unsolicited CVs.