Infrastructure Planning & Design Lead

Careers At Council; Sydney; Híbrido; AUD 140.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Share Scheme

Flexible & hybrid working

Additional leave and wellbeing support

Enhanced parental leave and support

Descripción de la vacante

HUB24 is rethinking wealth management with a combined platform, technology and data approach. We are seeking a Lead Product Designer to shape complex experiences across professional and investor products, from discovery to delivery.

You will partner with senior stakeholders and drive design across reporting, engagement and transactional workflows. This role can be based in Sydney or Melbourne, with two days per week in the office, and offers a flexible, hybrid environment with strong growth

Formación

• 10+ years experience in product design, UX or interaction design in corporate environments.
• Experience at a senior/lead level bringing structure to ambiguous or complex initiatives.
• Strong stakeholder management and cross-functional alignment.
• Experience designing complex workflows in financial/services or enterprise contexts.

Responsabilidades

• Lead design scoping of complex initiatives across internal teams and partners.
• Translate priorities and constraints into clear design problems and options.
• Shape end-to-end experiences across professional and investor products.
• Collaborate with Product Managers, Engineers and Operations to align on scope.
• Facilitate workshops to build shared understanding and progress decisions.
• Develop journey maps, user flows, wireframes, prototypes and high‑fidelity designs.
• Employ research, data and domain knowledge to inform design decisions.
• Design for complex financial and operational scenarios with clear decisions.
• Communicate design rationale and influence product and delivery choices.
• Produce artefacts for smooth handover to delivery teams.
• Apply design system patterns and explore new patterns as needed.

Conocimientos

Product design

UX design

Interaction design

Stakeholder management

Cross-functional

Descripción del empleo

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Lead Product Designer, Enterprise Solutions

At HUB24, we’re rethinking the way wealth management works, combining platform, technology and data to create better outcomes for financial professionals and their clients.

Our purpose is simple: Empower better financial futures,together .

What sets us apart is how we work. We back bold thinking, move with pace, and turn ideas into action. You’ll have the opportunity to make a real impact across your team, the business, and for the clients we support every day.

HUB24 Limited isan ASX-listed company (ASX: HUB) and part of the ASX100. We have over 1,100 employees across Australia, with offices in Sydney, Melbourne, Brisbane, Perth and the Gold Coast.

Why you’ll enjoy working here

We create an environment where you can do your best work and see the impact of it.

• Work with smart, collaborative people who get things done.
• Your ideas won’t sit in a backlog, they’ll beheard, tested and actioned.
• Grow your career your way, with support tolearn, stretch and explore new opportunities.

We also offer benefits to support you inside and outside of work:

• Genuinely flexibleand hybridways of working.
• Employee Share Scheme.
• Additional leave and wellbeing support.
• Enhanced parental leave and support through different life stages.
• Everyday benefits, including discounts and financial wellbeing support.

Why this is an exciting opportunity

About HUB24

At HUB24, we’re rethinking the way wealth management works, combining platform, technology and data to create better outcomes for financial professionals and their clients.

Our purpose is simple: Empower better financial futures,together .

What sets us apart is how we work. We back bold thinking, move with pace, and turn ideas into action. You’ll have the opportunity to make a real impact across your team, the business, and for the clients we support every day.

HUB24 Limited isan ASX-listed company (ASX: HUB) and part of the ASX100. We have over 1,100 employees across Australia, with offices in Sydney, Melbourne, Brisbane, Perth and the Gold Coast.

Why you’ll enjoy working here

We create an environment where you can do your best work and see the impact of it.

• Work with smart, collaborative people who get things done.
• Your ideas won’t sit in a backlog, they’ll beheard, tested and actioned.
• Grow your career your way, with support tolearn, stretch and explore new opportunities.

We also offer benefits to support you inside and outside of work:

• Genuinely flexibleand hybridways of working.
• Employee Share Scheme.
• Additional leave and wellbeing support.
• Enhanced parental leave and support through different life stages.
• Everyday benefits, including discounts and financial wellbeing support.

Why this is an exciting opportunity

We’re looking for an experienced Lead Product Designer to shape complex experiences across our professional and investor products. Working across financial reporting, engagement, transactions, administration and broader platform workflows, you’ll turn complex business, customer and technical requirements into clear, practical design solutions.

You’ll lead work from early discovery and problem definition through to journey mapping, interaction design, validation and delivery support. This is an opportunity to influence product direction, partner with senior stakeholders and contribute to high-quality experiences for financial professionals, investors, clients and enterprise partners.

This role can be based in Sydney or Melbourne, with two days per week in the office.

What you’ll be doing

• Lead the design scoping of complex initiatives across internal teams, advice ecosystem partners and large financial institutions
• Translate business priorities, customer needs, technical constraints and stakeholder expectations into clear design problems and delivery options
• Shape end-to-end experiences across professional and investor products, including reporting, engagement, transactions, administration and platform workflows
• Partner closely with Product Managers, Engineers, subject matter experts, Operations teams and external stakeholders to understand requirements and align on scope
• Facilitate workshops and working sessions to build shared understanding, clarify trade-offs and progress complex decisions
• Develop journey maps, user flows, wireframes, prototypes and high-fidelity designs to explore, validate and communicate design direction
• Use research, data, stakeholder insights and domain knowledge to support evidence-based design decisions
• Design for complex financial and operational scenarios, including decision points, exceptions, communications and status visibility
• Clearly communicate design rationale, risks, trade-offs and recommended approaches to influence product and delivery decisions
• Produce well-documented design artefacts that support smooth handover to delivery teams
• Apply established design system patterns and identify opportunities to introduce new patterns
• Seek and respond to feedback while maintaining a consistent and coherent user experience

What you bring

You don’t need to tick every box, but experience in the below will set you up for success.

Experience & Skills

• 10+ years’ experience in product design, UX or interaction design, ideally working with complex digital products in a corporate environment
• Demonstrated experience operating at a senior or lead level and bringing structure to ambiguous or complex initiatives
• Strong stakeholder management skills, with the ability to build trust, influence senior stakeholders and align cross-functional teams
• Experience working across the product development lifecycle, from discovery and scoping through to delivery support
• Experience designing complex workflows involving financial transactions, operational processes, regulated environments or multi-party decision-making
• Strong product, interaction and systems-thinking capabilities
• Ability to balance customer needs with commercial outcomes, risk, compliance and technical feasibility
• Proven ability to simplify complex journeys and make edge cases easy to understand
• Strong communication and facilitation skills, with the ability to present design direction through clear artefacts and storytelling
• Experience partnering with Engineering and delivery teams to support practical implementation while maintaining design quality
• Comfortable working in a fast-moving environment where scope, requirements and stakeholder needs may evolve
• Experience within wealth management, investment platforms, regulated financial services or enterprise partnerships will be highly regarded
• An understanding of front-end technologies and delivery constraints for complex transactional products would be beneficial

Our process

• You’ll receive an acknowledgement after applying.
• Our Talent team will review your application and keep you updated.
• If shortlisted, we’ll connect to learn more about you.
• Interviews may be virtual or in person.
• You’ll receive an outcome and feedback.

Our commitment

We’re committed to building an inclusive environment where everyone feels valued and supported to do their best work. We welcome applications from people of all backgrounds, identities and experiences.

Job Description

As an EL1 UX/UI Designer, you will provide specialist leadership across complex digital initiatives that improve participant, provider and staff experiences. You will remain actively engaged in hands‑on design work, leading the resolution of complex experience challenges while helping multidisciplinary teams deliver accessible, high‑quality and evidence‑based outcomes.

You will lead strategic and complex design activities, influence decision making across multidisciplinary teams and help shape the Agency's broader approach to experience design, accessibility and digital service delivery.