Lead, Physical Security Transformation (Genetec/PSOC)

BT Group; Ipswich City; Hybrid; AUD 142,000 - 208,000; Full time

Benefits offered by this job

Bonus 10% on target

Online private GP 24/7

Paid carers leave

Maternity/paternity/adoption leave

BT product discounts

Pension scheme

Holiday purchase scheme

Job summary

BT Group is seeking a Physical Security Transformation Professional to mature Genetec Security Center across PSOC, access control, video and alarm monitoring. You will drive operational improvements, coordinate suppliers, and work with senior leaders to protect BT’s people, buildings and critical infrastructure.

You will lead the rollout of security technologies, manage legacy migrations, and contribute to BT’s transformation and AI initiatives while ensuring service resilience across a

Qualifications

• Transformation delivery experience across multi-site security environments.

Responsibilities

• Lead through expertise, set operational standards, coach PSOC users, coordinate suppliers and delivery teams, and drive adoption of Genetec and legacy-service improvements.
• Triage and escalate for Genetec Security Center, Mission Control, access control, CCTV, alarm integrations and legacy platforms; liaise with vendors and internal teams.
• Drive improvements to Physical Security Operations (PSOC and PIAM) through strategic projects and adoption of simpler workflows.
• Maintain network and service availability with effective security protections for BT staff and customers.
• Engage with Director-level stakeholders on BT physical security matters.
• Support activities for Group ExCo, Security Council and BARC.
• Lead operational maturity of Genetec Security Center including configuration standards and alarm workflows.
• Maintain legacy monitoring with risk-controlled migration and decommissioning as appropriate.

Skills

Transformational Change

24x7 security operations

Agile delivery

Stakeholder management

Supplier management

Risk management

Cross-functional collaboration

Tools

Genetec Security Center

Mission Control

OmniCast

Synergis

Alarm monitoring

CCTV systems

Access control systems

Job description

BT Group is seeking a Physical Security Transformation Professional to mature Genetec Security Center across PSOC, access control, video and alarm monitoring. You will drive operational improvements, coordinate suppliers, and work with senior leaders to protect BT’s people, buildings and critical infrastructure.

You will lead the rollout of security technologies, manage legacy migrations, and contribute to BT’s transformation and AI initiatives while ensuring service resilience across a