Lead Housekeeping Supervisor — Elevate Guest Experience

Nearheal Pty Ltd (trading as Nearheal); Adelaide; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

ALL Heartist

Employee benefit card

Learn your Way Academy

Laundered uniform

Duty Meal

Job summary

Accor is seeking a proactive Housekeeping Supervisor to oversee daily operations, ensure cleanliness, and maintain guest satisfaction. You will supervise staff, manage inventories, and ensure health and safety compliance within our Adelaide property.

Ideal candidates have at least 1 year of supervisory experience in hotel housekeeping, strong coaching abilities, and proficiency with Oracle PMS. HubOS experience is a plus, and English fluency is essential.

Qualifications

• English proficiency is essential.
• High school diploma or equivalent preferred.
• Minimum 1 year of supervisory experience in a hotel housekeeping environment.
• Strong training and coaching skills to develop team members.
• Experience with Hotel Property Management Systems, specifically Oracle.
• Familiarity with HubOSHousekeeping Software is a plus.

Responsibilities

• Supervise housekeeping staff, including scheduling, assigning tasks, and monitoring performance.
• Inspect guest rooms, public areas, and back‑of‑house areas to ensure cleanliness and quality standards.
• Train and mentor housekeeping staff on proper cleaning techniques and hotel policies.
• Manage housekeeping inventory, including linens, cleaning supplies, and equipment.
• Address guest complaints and resolve housekeeping-related issues promptly.
• Ensure compliance with health and safety standards, including proper handling of chemicals.
• Collaborate with other departments to support overall hotel operations and guest satisfaction.

Skills

English proficiency

Supervisory experience

Training & coaching

Leadership

Communication skills

Education

High school diploma or equivalent

Tools

Oracle

HubOSHousekeeping

Job description

Accor is seeking a proactive Housekeeping Supervisor to oversee daily operations, ensure cleanliness, and maintain guest satisfaction. You will supervise staff, manage inventories, and ensure health and safety compliance within our Adelaide property.

Ideal candidates have at least 1 year of supervisory experience in hotel housekeeping, strong coaching abilities, and proficiency with Oracle PMS. HubOS experience is a plus, and English fluency is essential.