Lead Housekeeping Manager — Elevate Guest Experience

The Women'S College Within The University Of Queensland; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Women'S College Within The University Of Queensland is seeking an Executive Housekeeper to lead our housekeeping team in a vibrant, on-site environment in St Lucia, Queensland. This permanent, full-time role focuses on maintaining the highest standards of cleanliness and organisation across guest areas and facilities.

You will develop schedules, supervise staff, and collaborate with other departments to ensure seamless service delivery and outstanding guest experiences, while upholding

Qualifications

• Minimum of 3 years' experience in a leadership role as an Executive Housekeeper or similar.
• Strong leadership and team management skills to motivate and develop staff.
• Excellent organisational and time management abilities.
• Knowledge of cleaning products, techniques, and health and safety regulations.
• Strong attention to detail and commitment to high standards.
• Effective communication skills, both verbal and written.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee and manage the daily operations of the housekeeping department, ensuring all areas are maintained to the highest standards.
• Develop and implement cleaning schedules and procedures to optimise efficiency and effectiveness.
• Recruit, train, and supervise housekeeping staff, fostering a positive and productive work environment.
• Conduct regular inspections of guest rooms and public areas to ensure compliance with cleanliness and safety standards.
• Manage inventory and ordering of cleaning supplies and equipment, ensuring cost-effectiveness and sustainability.
• Collaborate with other departments to ensure seamless service delivery and guest satisfaction.
• Address and resolve any guest complaints or issues related to housekeeping promptly and professionally.
• Maintain accurate records of housekeeping activities, including staff schedules and supply usage.

Job description

The Women'S College Within The University Of Queensland is seeking an Executive Housekeeper to lead our housekeeping team in a vibrant, on-site environment in St Lucia, Queensland. This permanent, full-time role focuses on maintaining the highest standards of cleanliness and organisation across guest areas and facilities.

You will develop schedules, supervise staff, and collaborate with other departments to ensure seamless service delivery and outstanding guest experiences, while upholding