University Campus Cleaning Operations Leader

Quayclean Australia Pty Ltd; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Thrive Perks program discounts

Health By Design health assessments

Employee Assistance Program (EAP)

Job summary

Quayclean Australia Pty Ltd is seeking a Full-Time Contract Manager to lead cleaning operations at University of Queensland St Lucia and surrounding campuses, Monday to Friday 6am–2pm, delivering hands-on leadership and ensuring high service standards.

You will manage site operations, relationships with clients, oversee workforce planning, safety, and budgets, while supporting recruitment and development of your team in a busy educational environment.

Qualifications

• Experience in a site leadership or similar operational leadership role.
• Proven ability to lead, develop and motivate teams.
• Strong communication and stakeholder management skills.
• Experience managing large or complex environments.
• Solid understanding of WHS and compliance obligations.
• Eligibility to work in Australia.
• Current Police Check.

Responsibilities

• Lead and manage site operations from planning to delivery, ensuring high quality across all service functions.
• Build and maintain strong, proactive client relationships.
• Ensure outstanding service delivery and client satisfaction.
• Drive team performance across supervisors, team leaders and cleaning staff.
• Oversee workforce planning, rosters, and labour optimisation.
• Ensure compliance with WHS, company policies, and site requirements.
• Monitor performance against KPIs and implement continuous improvements.
• Manage budgets, reporting, and operational outcomes.
• Support recruitment, onboarding, and development of your team.

Skills

Site leadership

Operational leadership

Communication skills

Team leadership

WHS compliance

Client relationship management

Police check

Job description

At Quayclean, we are all about people! We are a team of over 5000, responsible for the delivery of cleaning, sustainability management & specialty services throughout Australia.

We are focused on creating real career opportunities for our people and we are crazy about ‘Making our Customers look Great’! Working within some of Australia’s most iconic venues and facilities, Quayclean has experienced exponential growth in recent years. We are committed to continually building a safe and respectful workplace, where all our people feel supported, appreciated and accepted.

Join us today!

About The Role

We are recruiting a Full-Time Contract Manager to support cleaning operations across the University of Queensland St Lucia and surrounding campuses.

These roles involve Monday to Friday 6am to 2pm, providing leadership and hands-on support to our cleaning teams operating within school and learning environments.

You will play a key role in maintaining high standards of cleanliness, supporting team members, and ensuring safe, efficient service delivery at University of Queensland.

What You’ll Be Doing

• Lead and manage site operations from planning to delivery, ensuring high-quality across all service functions
• Build and maintain strong, proactive client relationships
• Ensure outstanding service delivery and client satisfaction
• Drive team performance across supervisors, team leaders and cleaning staff
• Oversee workforce planning, rosters, and labour optimisation
• Ensure compliance with WHS, company policies, and site requirements
• Monitor performance against KPIs and implement continuous improvements
• Manage budgets, reporting, and operational outcomes
• Support recruitment, onboarding, and development of your team
  
  

You Should Have

• Experience in a site leadership or similar operational leadership role
• Strong communication, client relationship and stakeholder management skills
• Proven ability to lead, develop, and motivate teams
• Experience managing large or complex environments
• Strong organisational, problem-solving, and decision-making skills
• Solid understanding of WHS and compliance obligations
• Eligibility to work in Australia
• Current Police Check
  
  

Benefits

• Enjoy everyday savings with exclusive discounts and cashback through Quayclean’s Thrive Perks program, featuring hundreds of popular retailers.
• Support your health and wellbeing with access to Health By Design and personalised individual health assessments
• Access to our Employee Assistance Program (EAP), offering confidential support for mental health, wellbeing, and work-life balance
  
  

Apply Now

If you’re ready to take the next step in your career and lead teams within the Education sector, click “Apply” now to submit your application.

Quayclean is an Equal Opportunity employer and encourages applications from people of all abilities, particularly First Nations Peoples, and those who may experience diversity or disability related barriers in securing employment.