Lead Hand, Heavy Vehicles - Hands-On Workshop Leader

Penske Australia; Mackay Regional; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Flexible work arrangements

Onsite parking

Training & Development Programs

Competitive remuneration

Employee referral program

Employee assistance program

Paid parental leave

Penske Perks

Job summary

Penske Australia is seeking a seasoned Leading Hand for our On Highway workshop in Mackay. You will stay hands-on while leading a team of technicians, coordinating daily tasks and ensuring work meets customer schedules and quality standards.

You bring 5+ years in heavy vehicles, strong engine knowledge, and proven leadership potential. This role offers hands-on service, coaching, and development opportunities within a supportive, safety‑driven environment.

Qualifications

• Minimum 5 years in heavy vehicle or engine industry.
• Strong knowledge of heavy vehicle engines, servicing and repairs.
• Experience with Detroit, Allison, and MTU products.
• Knowledge of Series 60 engines.
• Previous leadership or supervisory experience or potential.
• Strong organisational and time management skills.
• Ability to motivate, coach and support a team.
• Understanding of workshop productivity, labour costs and gross margin.
• Confident with computer-based systems.
• Strong communication and problem-solving skills.

Responsibilities

• Coordinating daily workshop activities and helping manage workflow to meet customer requirements.
• Allocating repair jobs to technicians based on workload and capability.
• Providing hands-on technical support and guidance to the workshop team.
• Carrying out servicing, repairs and overhaul work in the workshop.
• Coaching technicians and promoting high standards of safety, quality and workmanship.
• Identifying opportunities to improve workshop productivity and efficiency.
• Communicating with Service Advisors regarding additional work, job progress and potential delays.
• Working closely with Service and Parts teams to ensure parts are available when required.
• Supporting technician training and development.
• Contributing to a safe, productive and customer-focused workshop environment.

Skills

Leadership

Hands-on technician

Workshop coordination

Problem solving

Time management

Communication

Tools

Detroit engines

Allison transmissions

MTU engines

Job description

Penske Australia is seeking a seasoned Leading Hand for our On Highway workshop in Mackay. You will stay hands-on while leading a team of technicians, coordinating daily tasks and ensuring work meets customer schedules and quality standards.

You bring 5+ years in heavy vehicles, strong engine knowledge, and proven leadership potential. This role offers hands-on service, coaching, and development opportunities within a supportive, safety‑driven environment.