Lead Data Steward

Bendigobank; Adelaide; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Local Head Office attendance

Job summary

Bendigo Bank in Australia is seeking a hands-on Data Governance Specialist to act as the central data governance expert for our Customer Enablement division. You will lead a stocktake of Critical and Sensitive Data Elements (CDEs) across key domains, tracing data from creation to use to improve quality and regulatory compliance.

Reporting to the Senior Manager, Systems and Document Management, you will partner with Data Custodians to draft access controls, develop lifecycle processes, and help

Qualifications

• 2+ years in a data management, governance, risk, or compliance role.
• Ability to catalogue business data (CDEs) and map data flows.
• Knowledge of banking systems, regulatory reporting, and PowerBI.
• Lean Six Sigma Green Belt certification is advantageous.
• Excellent communication to explain data policies to leaders.

Responsibilities

• Lead Data Discovery & Stocktake of CDEs across data domains.
• Map data flow from creation to consumption to identify quality issues.
• Support Data Custodians with access controls and lifecycle processes.
• Develop and deliver the Customer Enablement data maturity roadmap.
• Champion best practices and incorporate external data governance standards.

Skills

Data governance

Data management

Process mapping

Stakeholder communication

PowerBI

Tools

PowerBI

Job description

Employment Type: Permanent

Employee Class: Full Time

Closing Date: 30/10/2026

Are you a people-first kind of individual who thrives on supporting others with a customer first mentality?

It starts here. With Bendigo Bank… and you.

About the role

Every day, our people handle vital data-from the details of our customers and transactions to physical assets and processes. We are looking for a hands-onData Governance Specialistto act as the central data governance expert for our Customer Enablement division.

In this critical new role, you will bridge the gap between data and business processes. Your initial focus will be conducting a comprehensive stocktake of our Critical and Sensitive Data Elements (CDEs) across key domains, including Asset, Customer Complaints, Customer Support & Services, Process Architecture, Products, and Operational Risk.

By tracing how data is created, transformed, and managed throughout its journey, you will help us improve data quality, reduce risk, and ensure we consistently meet our regulatory obligations. Reporting to the Senior Manager, Systems and Document Management, you will do the heavy lifting for our General Managers (Data Custodians), providing them with clear, process-mapped insights to make informed decisions.

What you will be doing

• Data Discovery & Stocktake:Lead the initial identification and cataloguing of Critical and Sensitive Data Elements (CDEs) across all Customer Enablement data domains using our enterprise governance tools.
• Process & Value Stream Mapping:Follow the journey of our data. Map where data is created, transformed, and consumed by downstream teams to understand its flow and find the root cause of any quality issues.
• Support Data Custodians:Act as the key conduit between Divisional Data Custodians, Data Trust & Governance, and the Data and AI Portfolio. You will draft access controls, develop lifecycle processes, and ensure critical group data assets meet enterprise standards.
• Drive the Data Maturity Roadmap:Develop, manage, and deliver the Customer Enablement data maturity roadmap, ensuring data governance goals practically connect with our broader business objectives.
• Champion Best Practice:Review proposed data processes or system changes, actively challenging the status quo and bringing external best practices into our daily operations.

What you will bring

• Experience:2+ years in a data management, governance, risk, or compliance role, ideally within a large, complex, or commercial banking environment.
• Data & Process Expertise:A strong ability to define and catalogue business data (CDEs) alongside a proven track record of understanding business processes, value streams, and data flow.
• Problem Solving & Systems:Advanced knowledge of banking systems, regulatory environments, and reporting tools like PowerBI. Lean Six Sigma Green Belt certification is highly regarded.
• Stakeholder Engagement:Excellent communication skills with the ability to translate complex data policies into simple, practical business terms for senior leaders, strategic partners, and operational teams.
• Continuous Improvement Mindset:A passion for executing roadmaps, improving operational data problems, and driving tangible maturity uplift.

We offer flexible work options that put our people first, working in ahybrid modelwith a minimum local Head Office attendance requirementdeterminedby your Leader, to find a rhythm that works best for you and your team. We believe that coming into the office some of the time is the best way to learn, stay connected and collaborate effectively, especially for key activities like team days, 1:1s, and town halls.

This role is a Full time, permanent opportunitybased inany of ourhead office locations.

Please note, all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

So, why work for us?

With over 2.9 million customers, we are one of Australia’s largest retail banks with a vision our purpose - 'to feed into the prosperity of our customers and communities, not off it'. In fact, over $366 million have been put back into communities nationwide. We developed Up, Australia's first fully digital bank, which has grown to over one million customers in just six years. We are regularly voted one of Australia’s most trusted brands and this isn’t something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at!

So, what are you waiting for? Come and join the better big bank!

Still in two minds?

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!

We are committed to responding to all candidates, regardless of the outcome of your application.