Lean Six Sigma Black Belt

Bendigo Bank; South Australia; Hybrid; AUD 100,000 - 120,000; Full time

Benefits offered by this job

Flexible work options

Ongoing development support

Access to mental health resources

Job summary

A prominent financial institution is seeking a Lean Six Sigma Black Belt to spearhead major process improvements. You will lead complex projects, drive efficiency, and enhance customer experiences. The ideal candidate has extensive project leadership experience in financial services, exceptional communication skills, and a strong grasp of AI solutions for optimization. This full-time role offers hybrid working conditions, combining office and remote work to ensure flexibility and collaboration. Bring your expertise to a team that values diversity and community impact.

Qualifications

• Lean Six Sigma Black Belt Certification is essential.
• Demonstrated ability to lead cross-functional projects successfully.
• Knowledge of relevant regulatory requirements in financial services.

Responsibilities

• Lead end-to-end process design and re-engineering projects.
• Mentor and coach others in Lean Six Sigma practices.
• Champion a culture of continuous improvement.

Skills

Lean Six Sigma Black Belt Certification

Proven Project Leadership

Exceptional Leadership and Communication

Advanced Analytics & AI Expertise

Human-Centred Design

Job description

Join to apply for the Lean Six Sigma Black Belt role at Bendigo Bank

Position Description: PD Senior Process Improvement Specialist (002).docx

Closing date: COB 14th January 2026

We're growing our Lean Six Sigma Black Belt workforce. Are you ready to join us in this exciting expansion?

It starts here. With Bendigo Bank… and you.

Bendigo Bank seeks a highly accomplished Senior Process Improvement Specialist to lead and deliver significant improvements across the organisation. This pivotal role demands a proven leader with Lean Six Sigma Black Belt expertise to spearhead complex, enterprise‑wide initiatives.

You will be responsible for end‑to‑end process design and re‑engineering, driving measurable gains in efficiency, cost reduction, customer experience enhancement, and risk mitigation. This includes championing a culture of continuous improvement and leveraging advanced analytics and AI solutions to optimise processes.

You will work closely with senior leaders and executives, influencing strategy and reporting on progress. Success in this role requires experience leading complex, cross‑functional projects, ideally within the financial services industry.

Expertise in leveraging AI solutions for process design and improvement is highly regarded. This is a high‑impact role for a strategic process improvement specialist who thrives in a challenging, fast‑paced environment.

Key responsibilities:

• Lead end‑to‑end process design and re‑engineering projects utilising your Lean Six Sigma Black Belt expertise.
• Mentor and coach process improvement specialists and business SMEs in Lean Six Sigma practices.
• Champion a culture of continuous improvement and data‑driven decision‑making.
• Collaborate with senior leaders and executives, influencing strategy and reporting on progress.
• Leverage advanced analytics and AI solutions (highly regarded) to optimise processes.

To succeed in this role, we’d love you to have:

• Lean Six Sigma Black Belt Certification: This is essential. Please include where your certification was obtained.
• Proven Project Leadership: Showcase your success in leading and delivering cross‑functional projects of significant complexity within a large organisation. Provide specific examples of projects you've led, highlighting challenges overcome and quantifiable results achieved.
• Financial Services / Heavily Regulated Industries: Highlight your knowledge of relevant regulatory requirements and risk management frameworks.
• Exceptional Leadership and Communication: Articulate your abilities to effectively communicate complex information to diverse audiences, influence stakeholders at all levels, and build consensus around process improvement initiatives. Demonstrate experience mentoring and coaching others on process improvement methodologies (although direct mentorship is not required for this role).
• Advanced Analytics & AI Expertise: Highlight any experience you have leveraging AI solutions to enhance process optimisation and decision‑making. This is highly regarded.
• Human‑Centred Design: If you possess Human‑Centred Design certification, highlight your understanding and experience with this approach to process improvement. This is also highly regarded.

We offer flexible work options that put our people first, working in a hybrid model with a minimum local Head Office attendance requirement determined by your Leader, to find a rhythm that works best for you and your team. We believe that coming into the office some of the time is the best way to learn, stay connected and collaborate effectively, especially for key activities like team days, 1:1s, and town halls.

This role is a Full‑time (76 hours per f/n) on a 12 Month Contract.

So, why work for us?

With over 2.9 million customers, we are one of Australia’s largest retail banks with a vision and a purpose – ‘to feed into the prosperity of our customers and communities, not off it’. In fact, $366 million has been put back into communities nationwide. We developed Up, Australia’s first fully digital bank, which has grown to over one million customers in just six years. We are regularly voted one of Australia’s most trusted brands and this isn’t something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at!

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

Our perks and benefits:

Belong to a wonderful team of people. Know how we know they’re great to work with? They told us! Great benefits, work life balance and flexibility.

Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that!

We know the last few years have been rough, so we have partnered with TELUS Health as our EAP provider that is so much more than just one‑on‑one counselling. At the touch of a button, you will have access to self‑help 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.

So, what are you waiting for? Come and join the better big bank!

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!

We are committed to responding to all candidates, regardless of the outcome of your application.