Lead: Customer Protection & Financial Crime Strategy

Amp - General; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

AMP is seeking a strategic risk leader to drive Enterprise Customer Protection, overseeing AML/CTF, fraud and financial-crime controls. You will translate complex threats into practical actions and report to executive committees.

Strong governance and regulatory engagement are essential. With 7+ years in financial crime, risk or governance, you will lead regulatory change, design detection enhancements, and partner with analytics teams to uplift monitoring capabilities.

Qualifications

• Degree in Business, Commerce, Finance, Risk or related discipline preferred.
• 7+ years’ relevant experience across financial crime, fraud, risk, strategy or governance.
• Strong knowledge of fraud, scams, AML/CTF and sanctions and obligations.
• Experience preparing high-quality Board, Executive and Risk Committee papers.
• Strong understanding of banking and/or wealth management products and risks.

Responsibilities

• Lead the Enterprise Customer Protection strategy, strengthening the organisation’s approach to fraud, scams and financial crime.
• Identify threats through intelligence and industry insights to improve detection and controls.
• Lead regulatory change, risk assessments and control governance.
• Partner with Financial Crime Analytics to strengthen monitoring and intelligence-led controls.
• Lead AUSTRAC obligations and regulatory engagement and embedding requirements.
• Provide governance and executive reporting across material risks and strategic priorities.

Skills

7+ years experience

Fraud knowledge

AML/CTF knowledge

Regulatory engagement

Risk governance

Monitoring improvements

Education

Business, Commerce, Finance, Risk degree or related

Job description

AMP is seeking a strategic risk leader to drive Enterprise Customer Protection, overseeing AML/CTF, fraud and financial-crime controls. You will translate complex threats into practical actions and report to executive committees.

Strong governance and regulatory engagement are essential. With 7+ years in financial crime, risk or governance, you will lead regulatory change, design detection enhancements, and partner with analytics teams to uplift monitoring capabilities.