Lead Client Partner - Property

Quantium; Melbourne; On-site; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Flexible work arrangements

Continuous learning

Remote working

Job summary

Quantium is seeking a Lead Client Partner – Property to independently manage a portfolio of major property clients and turn analytics into strategic value. You will collaborate with leasing, research, assets and fund teams to scope solutions, grow revenue and ensure sustained value from Centre iQ.

You will engage senior stakeholders, translate data into insights, and guide cross-functional delivery while shaping long-term partnerships across Australia’s property sector.

Qualifications

• Proven experience independently leading client relationships in property, research, insights or analytics.
• Ability translate data into meaningful commercial value.
• Strong stakeholder management and strategic thinking.

Responsibilities

• Achieve high client satisfaction and strong renewal across your property portfolio.
• Drive evidence that Centre iQ is embedded in client decisions.
• Build trusted relationships with day-to-day and senior property stakeholders.
• Grow revenue in your portfolio through delivered value and commercial discussions.
• Turn data and insights into clear commercial stories for property teams.
• Spot risks to client value or retention early, and lead the response.
• Collaborate with delivery, analytics and product teams to scope solutions.

Skills

Client relations

Retail property knowledge

Data-to-insights

Cross-functional collaboration

AI tools awareness

Job description

Who is Quantium?

Quantium is a world leader in data science and artificial intelligence. Established in Australia in 2002, Quantium is a global team of more than 1,200 people across 14 locations with a unique blend of capabilities across product and consulting services to help businesses unlock value from data and analytics. Quantium partners with the world's largest corporations to forge a better, more intelligent world.

Who is Quantium?

Quantium is a world leader in data science and artificial intelligence. Established in Australia in 2002, Quantium is a global team of more than 1,200 people across 14 locations with a unique blend of capabilities across product and consulting services to help businesses unlock value from data and analytics. Quantium partners with the world's largest corporations to forge a better, more intelligent world.

CommBank iQ is a joint venture between CommBank and Quantium that turns de-identified transaction data from 7M consumers into insights that help businesses stop guessing and start knowing their customers better.

Our flagship property decision intelligence platform, Centre iQ, gives retail property clients a powerful view of real consumer behaviour to inform leasing, marketing, asset management and portfolio decisions. It is being enhanced with new features, an improved user experience and greater flexibility to support expansion into other property sectors, building on recently completed pilots.

As Lead Client Partner – Property, you’ll play a key role in making CommBank iQ a long-term strategic partner to Australia’s leading property organisations. You’ll independently lead a portfolio of property client relationships, owning the account plan and the commercial outcomes. The focus is on lasting partnerships and helping clients get consistent value from Centre iQ, not transactional selling.

Portfolio size and complexity will reflect your experience.

You’ll work closely with leasing, marketing, research, asset management, portfolio and fund management teams, and with our delivery specialists. Together you’ll scope solutions and turn our data and analytics into insights clients can act on.

How will you make an impact?

• Achieve high client satisfaction and strong renewal and retention across your property portfolio
• Drive clear evidence that Centre iQ is embedded in your clients’ decisions
• Build trusted relationships with both day-to-day and senior property stakeholders
• Grow revenue in your portfolio through delivered value, lead proposals and commercial discussions, and contribute to broader Property growth initiatives
• Turn data and insights into clear commercial stories that property teams can use
• Spot risks to client value or retention early, and lead the response
• Work with delivery, analytics and product teams to scope solutions and feed client needs and emerging property use cases back into what we build

The Superpowers You’ll Bring To The Team

• Demonstrated experience independently leading client or senior stakeholder relationships in retail property, research, insights, consulting or analytics, with evidence of influencing commercial decisions
• Strong retail property sector knowledge and an understanding of what matters to property client stakeholders
• Experience translating data into meaningful customer insights and clear commercial value
• Experience turning client business challenges into solutions, working with cross-functional delivery teams
• Confidence running a working session with a leasing or insights team, then stepping into a senior portfolio strategy conversation
• Experience and interest in using technology and AI tools to improve productivity and client outcomes

Remember – you might not tick all the boxes, but don’t let that from stopping you applying. We’re more interested in how you work, your ability to solve problems and think big.

What could your Quantium Experience look like?

Working at Quantium will allow you to challenge your imagination. You will get to solve complex problems using rigor, precision and by asking great questions – but it also means you can think big, outside the box and push your problem-solving skills to the max.

By Joining The Quantium Team, You’ll Get To

• Forge your path: So many of our team have moved around different teams or offices. You’ll be in the driver’s seat, and we empower you to make your career your own.
• Find your kind: Embrace diversity and connect with your tribe (think foodies, dog lovers, readers, or runners).
• Make an impact: Leave your mark. Your contributions resonate, regardless of your role or rank.

But wait, there’s more!

We’ve Got Some Pretty Sweet Perks

• Flexible work arrangements: Achieve work life balance at your own pace with hybrid and flexible work arrangements.
• Continuous learning: Our vision is empowering analytics talent to thrive. The Analytics Community fosters the development of individuals, thought leadership and technical excellence at Quantium through building strong connections, fostering collaboration, and co-creation of best practice.
• Remote working: Embrace the opportunity to work outside of your assigned home location for up to 30 days every year.

Quantium’s recruitment process involves the collection and use of personal information, see our Candidate Data Collection Notice for more information. This provides information on how we collect, use & store your personal information, including potential disclosure to our majority shareholder, Woolworths Group Limited.