Lead Client Partner - Property New Sydney and Melbourne

Quantium; Sydney, Melbourne; Hybrid; AUD 140,000 - 230,000; Full time

Benefits offered by this job

Flexible work arrangements

Remote working up to 30 days/year

Job summary

Quantium is seeking a Lead Client Partner – Property to independently manage a portfolio of major property clients, owning the account plan and commercial outcomes. You will collaborate with leasing, marketing, research and delivery teams to translate data into actionable insights and value.

You will drive client satisfaction, renewal outcomes and revenue growth, building trusted relationships with senior stakeholders and guiding cross-functional teams to deliver strategic outcomes.

Qualifications

• Experience leading client or senior stakeholder relationships in retail property, research, insights, consulting or analytics.
• Ability to influence commercial decisions and grow revenue through client partnerships.
• Strong understanding of property sector priorities and client stakeholders.

Responsibilities

• Lead a portfolio of property client relationships and own account plans and commercial outcomes.
• Drive client satisfaction, renewals and retention across the portfolio.
• Collaborate with leasing, marketing, research, asset management and delivery teams to scope solutions.
• Turn data and analytics into clear commercial value and business cases for clients.
• Identify and mitigate risks to client value and retention, and guide responses.

Skills

Client relationship leadership

Property sector knowledge

Data-to-insights translation

Cross-functional delivery

Stakeholder facilitation

Executive-level collaboration

AI tooling for outcomes

Tools

AI tools

Job description

Quantium is a world leader in data science and artificial intelligence. Established in Australia in 2002, Quantium is a global team of more than 1,200 people across 14 locations with a unique blend of capabilities across product and consulting services to help businesses unlock value from data and analytics. Quantium partners with the world's largest corporations to forge a better, more intelligent world.

CommBank iQ is a joint venture between CommBank and Quantium that turns de-identified transaction data from 7M consumers into insights that help businesses stop guessing and start knowing their customers better.

Our flagship property decision intelligence platform, Centre iQ, gives retail property clients a powerful view of real consumer behaviour to inform leasing, marketing, asset management and portfolio decisions. It is being enhanced with new features, an improved user experience and greater flexibility to support expansion into other property sectors, building on recently completed pilots.

As Lead Client Partner – Property, you’ll play a key role in making CommBank iQ a long-term strategic partner to Australia’s leading property organisations. You’ll independently lead a portfolio of property client relationships, owning the account plan and the commercial outcomes. The focus is on lasting partnerships and helping clients get consistent value from Centre iQ, not transactional selling. Portfolio size and complexity will reflect your experience.

You’ll work closely with leasing, marketing, research, asset management, portfolio and fund management teams, and with our delivery specialists. Together you’ll scope solutions and turn our data and analytics into insights clients can act on.

How will you make an impact?

• Achieve high client satisfaction and strong renewal and retention across your property portfolio
• Drive clear evidence that Centre iQ is embedded in your clients’ decisions
• Build trusted relationships with both day-to-day and senior property stakeholders
• Grow revenue in your portfolio through delivered value, lead proposals and commercial discussions, and contribute to broader Property growth initiatives
• Turn data and insights into clear commercial stories that property teams can use
• Spot risks to client value or retention early, and lead the response
• Work with delivery, analytics and product teams to scope solutions and feed client needs and emerging property use cases back into what we build

The superpowers you’ll bring to the team:

• Demonstrated experience independently leading client or senior stakeholder relationships in retail property, research, insights, consulting or analytics, with evidence of influencing commercial decisions
• Strong retail property sector knowledge and an understanding of what matters to property client stakeholders
• Experience translating data into meaningful customer insights and clear commercial value
• Experience turning client business challenges into solutions, working with cross-functional delivery teams
• Confidence running a working session with a leasing or insights team, then stepping into a senior portfolio strategy conversation
• Experience and interest in using technology and AI tools to improve productivity and client outcomes

Remember – you might not tick all the boxes, but don’t let that from stopping you applying. We’re more interested in how you work, your ability to solve problems and think big.

What could your Quantium Experience look like?

Working at Quantium will allow you to challenge your imagination. You will get to solve complex problems using rigor, precision and by asking great questions – but it also means you can think big, outside the box and push your problem-solving skills to the max.

By joining the Quantium team, you’ll get to:

• Forge your path: So many of our team have moved around different teams or offices. You’ll be in the driver’s seat, and we empower you to make your career your own.
• Find your kind: Embrace diversity and connect with your tribe (think foodies, dog lovers, readers, or runners).
• Make an impact: Leave your mark. Your contributions resonate, regardless of your role or rank.

But wait, there's more!

• Flexible work arrangements: Achieve work life balance at your own pace with hybrid and flexible work arrangements.
• Continuous learning: Our vision is empowering analytics talent to thrive. The Analytics Community fosters the development of individuals, thought leadership and technical excellence at Quantium through building strong connections, fostering collaboration, and co-creation of best practice.
• Remote working: Embrace the opportunity to work outside of your assigned home location for up to 30 days every year.