Laboratory Service Technician

EduSupplies; Sydney; On-site; AUD 34,000 - 48,000; Part time

Job summary

EduSupplies in Australia is seeking a reliable Service Technician to support schools and universities in the Brisbane region. You will service and maintain microscopes, balances and pipettes, working independently on-site with customers.

Full training will be provided, the role is casual with flexible scheduling, and you will record service details in EduSupplies systems while looking for small sales opportunities.

Qualifications

• Current Working With Children Check or ability to obtain one.
• Basic mechanical aptitude and problem-solving skills.
• Basic computer skills.
• Ability to follow established systems and procedures.
• A small range of hand tools suitable for servicing and minor repairs.
• A current driver's licence and reliable vehicle.
• Strong communication and customer service skills.
• The ability to work independently and manage your own schedule.

Responsibilities

• Confirm scheduled service appointments with customers.
• Service and maintain laboratory equipment, including microscopes, balances, and pipettes.
• Answer customer questions and provide basic technical advice.
• Record service information and job details in EduSupplies systems.
• Identify and communicate potential sales opportunities.
• Maintain a professional and customer-focused approach at all times.

Skills

Basic mechanical aptitude

Basic computer skills

Strong communication

Ability to work independently

Time management

Tools

Hand tools

Job description

EduSupplies is a leading supplier and service provider of laboratory equipment to schools and universities across Australia's east coast. We have built our reputation on integrity, reliability, and a commitment to quality service.

We are seeking a reliable and mechanically minded Service Technician to support our customers throughout the Brisbane region. This is a flexible casual role, with work allocated as service jobs arise. The position would suit someone seeking supplementary income, a semi-retired professional, or a technician looking for occasional field-service work.

Full training will be provided, and an immediate start is available for the right candidate.

About the Role

You will be responsible for servicing and maintaining laboratory equipment at schools and universities throughout the Brisbane region. The role involves working independently, interacting with customers on-site, and ensuring service records are accurately completed.

Key Responsibilities

• Confirm scheduled service appointments with customers

• Service and maintain laboratory equipment, including:

  • Microscopes

  • Balances

  • Pipettes

• Answer customer questions and provide basic technical advice

• Record service information and job details in EduSupplies systems

• Identify and communicate potential sales opportunities

• Maintain a professional and customer-focused approach at all times

Reporting to: Service Manager

About You

To be successful in this role, you will have:

• A current Working With Children Check (or the ability to obtain one)

• Basic mechanical aptitude and problem-solving skills

• Basic computer skills

• The ability to follow established systems and procedures

• A small range of hand tools suitable for servicing and minor repairs

• A current driver's licence and reliable vehicle

• Strong communication and customer service skills

• The ability to work independently and manage your own schedule

Desirable Experience

While not essential, preference may be given to candidates with:

• Experience in scientific instrument servicing or technical repairs

• Experience working within schools, universities, or laboratory environments

• Previous field-service experience

If you are looking for flexible, rewarding work with a respected specialist supplier and enjoy working independently while helping customers, we would love to hear from you.