Laboratory Manager

Australian Indigenous Business Services Pty; Wagga Wagga; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive salary package

Career progression opportunities

Supportive executive leadership team

Impactful industry leadership

Job summary

Australian Indigenous Business Services Pty seeks an experienced Laboratory Manager to oversee laboratory operations, quality assurance, compliance and client service delivery. The role drives strategic leadership for efficiency, accreditation adherence and outstanding client outcomes across concrete, soil and water testing services.

You will lead testing activities, manage resources and budgets, and ensure robust quality systems.

Qualifications

• Leadership and people management experience in a laboratory setting.
• Strong knowledge of quality systems and accreditation (NATA).
• Excellent communication and stakeholder engagement capabilities.

Responsibilities

• Lead concrete, soil and water testing operations and activities.
• Plan workflows, testing schedules and resource allocation.
• Ensure compliance with NATA accreditation and Australian Standards.
• Provide technical leadership and operational oversight.
• Manage laboratory resources, staffing, equipment and budgets.
• Develop and maintain SOPs and quality systems.
• Review test results and report findings.
• Coordinate equipment maintenance and calibration.
• Allocate technicians and manage workloads.
• Build strong client and project stakeholder relationships.

Skills

Leadership

Stakeholder management

Quality management

Analytical thinking

Communication

Problem solving

Education

Certificate IV in Laboratory Techniques

Job description

As Laboratory Manager, you will have overall responsibility for laboratory operations, quality assurance, compliance, workforce management, and client service delivery. The laboratory delivers concrete, soil and water testing services to a diverse range of clients across infrastructure, civil construction, environmental and development sectors. This position will provide strategic and operational leadership to ensure efficient laboratory operations, exceptional client service and ongoing compliance with quality and accreditation requirements.

Key responsibilities

• Leading all concrete, soil and water laboratory operations and testing activities
• Manage laboratory workflows, testing schedules and resource planning
• Managing compliance with NATA accreditation requirements and relevant Australian Standards
• Providing technical leadership and operational oversight
• Managing laboratory resources, staffing, equipment, and budgets
• Developing and maintaining laboratory procedures, SOPs, and quality systems
• Reviewing test results and reporting abnormal findings
• Coordinating equipment maintenance and calibration programs
• Managing technician allocations and workload planning
• Building strong relationships with clients and project stakeholders

About you

• Extensive experience in a civil, geotechnical, concrete, construction materials testing, or related laboratory environment
• Strong understanding of NATA accreditation requirements and quality management systems
• Proven people leadership and team management experience
• Experience managing laboratory resources, workflows, and compliance programs
• Excellent communication and stakeholder management skills
• Strong analytical, organisational, and problem-solving abilities
• Current Australian Driver's Licence
• White Card
• Certificate IV in Laboratory Techniques or higher qualification (highly desirable)
• Previous experience managing an accredited laboratory (highly desirable)

About us

AIBS is a growing Indigenous-owned business. The laboratory delivers concrete, soil and water testing services to a diverse range of clients across infrastructure, civil construction, environmental and development sectors.

Competitive salary package (negotiable based on skills, qualifications and experience).

• Career progression opportunities
• Supportive executive leadership team
• Opportunity to make a genuine impact on business growth and laboratory excellence