L3 Network Engineer - Unified Communications Experience

Talent; Adelaide; On-site; AUD 110,000 - 140,000; Full time

Job summary

Unknown is seeking an experienced L3 Network Engineer with strong networking fundamentals and exposure to Voice / Unified Communications (UC) environments in Adelaide. The role involves hands‑on troubleshooting of complex network issues and work across modern voice and collaboration technologies.

You will configure, support and troubleshoot enterprise network and voice environments, deploy UC and cloud‑based voice solutions, and support customer implementations.

Qualifications

• Strong experience as a Network Engineer, ideally at L3 level.
• Solid routing, switching and network troubleshooting skills.
• Experience supporting VoIP, IP Telephony or Unified Communications.
• Understanding of SIP, QoS, VLANs and voice networking.
• Exposure to RingCentral or similar cloud telephony/UC solutions.
• Microsoft Teams / Teams Calling and Webex experience would be highly regarded.
• Strong troubleshooting and problem‑solving skills.
• Confident communication skills and the ability to work with customers and technical teams.

Responsibilities

• Configure, support and troubleshoot enterprise network and voice environments.
• Deploy and configure Unified Communications and cloud‑based voice solutions.
• Troubleshoot VoIP, connectivity and network performance issues at an L3 level.
• Configure networking to support voice services, including routing, switching, VLANs and QoS.
• Support customer implementations, upgrades and technical issues.
• Work predominantly from an Adelaide‑based office, with occasional customer site visits as required.

Skills

L3 Network Engineer

VoIP

UC technologies

SIP

QoS

Teams Calling

Webex

RingCentral

Tools

RingCentral

Webex

Job description

L3 Network Engineer - Unified Communications Experience
Adelaide, SA | Permanent Full Time

Please note: Applicants must have full Australian working rights. Visa sponsorship is not available for this position.

We're partnering with an established organisation to find an experienced L3 Network Engineer with strong networking fundamentals and exposure to Voice / Unified Communications (UC) environments.

This is a hands‑on technical role suited to someone who enjoys troubleshooting complex network issues while also working across modern voice and collaboration technologies.

What you'll be doing:

• Configure, support and troubleshoot enterprise network and voice environments
• Deploy and configure Unified Communications and cloud‑based voice solutions
• Troubleshoot VoIP, connectivity and network performance issues at an L3 level
• Configure networking to support voice services, including routing, switching, VLANs and QoS
• Support customer implementations, upgrades and technical issues
• Work predominantly from an Adelaide‑based office, with occasional customer site visits as required

What we’re looking for:

• Strong experience as a Network Engineer, ideally at L3 level
• Solid routing, switching and network troubleshooting skills
• Experience supporting VoIP, IP Telephony or Unified Communications
• Understanding of SIP, QoS, VLANs and voice networking
• Exposure to platforms such as RingCentral or similar cloud telephony/UC solutions
• Microsoft Teams / Teams Calling and Webex experience would be highly regarded
• Strong troubleshooting and problem‑solving skills
• Confident communication skills and the ability to work with customers and technical teams

Experience within an MSP, telecommunications, systems integrator or managed services environment would be particularly valuable.

Why consider this opportunity?

You’ll join a technically focused environment where you can work across both networking and Unified Communications, with exposure to enterprise customers and modern cloud‑based voice technologies.